Mary Austin 0 Report post Posted January 13, 2019 I have uninstalled this program several times and it always returns. I understand that it prob is not malware, but I already have Emsisoft so I don't need another trying to get my attention. It was installed without my permission, and I don't see how it could have piggy backed on anything because I have not installed any new programs lately. It does not have an uninstall option on its menu. I have tried remove using the Windows 10 App/uninstall. Can someone help please? Share this post Link to post Share on other sites
stapp 147 Report post Posted January 14, 2019 Please follow the steps here and attach the requested logs so that one of our experts can help you. https://support.emsisoft.com/announcement/2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/ Share this post Link to post Share on other sites
Kevin Zoll 307 Report post Posted January 22, 2019 Thread Closed Reason: Lack of Response PM either Kevin, Elise, or Arthur to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread Share this post Link to post Share on other sites
