CLOSED Malware detected but not removed

[Nikilet 0]

Please see attached screenshot. I don't know how to handle this because I get the same pop up if I click on quarantine.
Download Image

[Kevin Zoll 276]

Hi Nikilet,

That is a Generic detection signature and without the full file path, I cannot give you guidance on what you should do.  Screenshots are horrible for that purpose.  Please export the detection report and attach it to your reply.

[Nikilet 0]

Here is the report. It was found again this evening, of course.

scan_190116-191627.txt

[Kevin Zoll 276]

Niklet,

I'm not sure what the shortcut is.  The detection is against BitDefender's signatures and is a generic heuristic detection signature.  Which raises the possibility that it is a false positive.

I would like to get a couple of logs from FRST.

Download to your Desktop:

• Farbar Recovery Scan Tool
  NOTE: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  NOTE: If you are unable to download FRST from the infected system, FRST can be saved to and run from a USB flash drive.

• Run Farbar Recovery Scan Tool (FRST):

  • Double-click to run it. When the tool opens click Yes to the disclaimer.
    NOTE: DO NOT change any of the default settings. If you do we will just close your logs and ask for new ones ran with FRST's default settings.
  • Press Scan button.
  • Farbar Recovery Scan Tool will produce the following logs:
    • FRST.txt
    • Addition.txt

• Attach those logs to your reply.

[Nikilet 0]

I'm pretty sure this is a shortcut to create a restore point that I have on my desktop.

Attached are the files you asked for.

Addition.txt

FRST.txt

[Kevin Zoll 276]

Nikilet,

It is quite possible that is what that shortcut if for.  I do not see any malware in the FRST reports.

[Nikilet 0]

So do I just go ahead and quarantine or remove it and then create a new shortcut?

[Kevin Zoll 276]

If it is your shortcut to create a restore point, then leave it.

[Kevin Zoll 276]

Thread Closed

Reason: Resolved

PM either Kevin, Elise, or Arthur to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread