Muser Posted May 15, 2019 Report Share Posted May 15, 2019 Laptop computer is (extremely) slow, both in function and boot up and shut down . I've been fighting it for a while now. Started with a Firefox update (66.0.3 I think) , ran through the browser update function. Several years old Toshiba Satellite laptop. Won't allow my emsisoft to update. Scan runs but hangs at 80%. Installed malwarebytes and ran it and deleted 2 pups. Ran ccleaner and also the registry cleanup. It also hung but the file it was scanning was a Firefox file. No help. Used file explorer to search "Mozilla" and deleted all files that popped up after Firefox uninstall. I think that's basically it that I've done. My emsisoft was expired, but it did say subscription was active, but would not update. So installed a 30 day trial until i can scrape some money together to renew. A several year user. Never no problems. Thank you. I do not see how to attach my scsn logs Link to comment Share on other sites More sharing options...
Muser Posted May 15, 2019 Author Report Share Posted May 15, 2019 Addition.txt FRST.txt scan_190514-182714.txt Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted May 15, 2019 Report Share Posted May 15, 2019 Your logs show that Emsisoft Internet Security (EIS) is installed. EIS is no longer in development and is not supported. You should not be running EIS. I highly recommend that you uninstall EIS and install Emsisoft Anti-Malware. Link to comment Share on other sites More sharing options...
Muser Posted May 16, 2019 Author Report Share Posted May 16, 2019 Ok.... I'll let you know. Thank you. Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted May 16, 2019 Report Share Posted May 16, 2019 That may or may not make a difference. Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted May 23, 2019 Report Share Posted May 23, 2019 Thread Closed Reason: Lack of Response PM either Kevin, Elise, or Arthur to have this thread reopened.The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread Link to comment Share on other sites More sharing options...
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