Faiyaz Alam

Emsisoft Anti Malware refuses to update

Recommended Posts

It's been over a day that my subscription of EAM has been unable to receive updates and is stuck on 'Initializing'. One customer support agent has been in contact with me through email but none of his solutions have worked yet. He suggested that my ISP is blocking the Emsisoft CDN (content delivery network) through which updates are delivered and indeed, I was able to receive updates when I connected my computer to cellular data. I have spent a chunk of time today manually updating the software with the help of a VPN but this cannot continue since it is time consuming and nearly impossible because the software used to receive hourly updates without any user intervention. The last mail from the customer support agent was over 12 hours ago after which I have received no correspondence. I need help to resolve this issue ASAP. 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.