Taha 0 Posted June 13, 2019 Report Share Posted June 13, 2019 my files are infected with .rezuc ransom-ware. Kindly help me on this Quote Link to post Share on other sites
stapp 152 Posted June 13, 2019 Report Share Posted June 13, 2019 It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with to this site here:https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply so that one of our experts can review them. Quote Link to post Share on other sites
zmoak 0 Posted June 14, 2019 Report Share Posted June 14, 2019 1st you need this step : 2nd follow all instructions from this page : https://www.bleepingcomputer.com/forums/t/671473/stop-ransomware-stop-puma-djvu-promo-drume-help-support-topic/ Quote Link to post Share on other sites
GT500 872 Posted June 14, 2019 Report Share Posted June 14, 2019 23 hours ago, Taha said: my files are infected with .rezuc ransom-ware. Kindly help me on this That is more than likely a variant of the STOP/Djvu ransomware. You may verify that using ID Ransomware if you'd like to:https://id-ransomware.malwarehunterteam.com/ While STOPDecrypter probably won't be able to recover your files yet, it can still be used to get information that may be able to help the creator of STOPDecrypter figure out your decryption key. Here's a link to instructions on how to get this information with STOPDecrypter:https://kb.gt500.org/stopdecrypter While most ransomwares will automatically delete themselves after they finish encrypting files, some are now leaving behind components on computers they infect that will encrypt any new files saved and will encrypt any files you manage to decrypt. It's best to check and make sure that no such components have been left behind, so I recommend following the instructions at the link below to get us logs from FRST so that one of our experts can make sure there is nothing malicious still on your computer (please attach the log files FRST saves to a reply to this topic on the forums):https://help.emsisoft.com/en/1738/how-do-i-run-a-scan-with-frst/ Note: If anything that appears suspicious is found in your logs, then your post will be moved into a new topic to facilitate better communication between you and whoever is assisting you. We'll also try to make sure that you are following the new topic so that you receive e-mail notifications when someone replies to it. Quote Link to post Share on other sites
GT500 872 Posted October 19, 2019 Report Share Posted October 19, 2019 We have a new decryption service for STOP/Djvu available. There's more information and instructions on how to use it at the following links:https://www.bleepingcomputer.com/news/security/stop-ransomware-decryptor-released-for-148-variants/https://blog.emsisoft.com/en/34375/emsisoft-releases-new-decryptor-for-stop-djvu-ransomware/ Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.