jamjar

'View details' button in Logs

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I’ve just noticed that clicking on the ‘View details’ button in Logs no longer opens a report detailing information on a finished scan.

It opens a report detailing information on ‘Scan started’ but not on ‘Scan finished’.

Anyone else experiencing this?

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yes, I have the same problem - well spotted.

for info, while checking this, I tried to access the Scan Finished details by viewing the details of a Scan Started log entry and then clicking on the Up button - this generated an exception in a2start.exe so I submitted a fault report via the form that popped up,

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View details works correctly on my machine. However my scan shows a detection (an eicar file I keep on my machine for testing scans)

Did yours have a detection? Just wondering if this was a clue :)

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2 hours ago, stapp said:

View details works correctly on my machine. However my scan shows a detection (an eicar file I keep on my machine for testing scans)

Did yours have a detection? Just wondering if this was a clue :)

No, I don't have any detections.

What happens if you scan a single, clean file and then try to view the scan details of that ?

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20 minutes ago, marko said:

 

What happens if you scan a single, clean file and then try to view the scan details of that ?

I can view the details if I do it immediately from the scan window (before closing the window)

However I cannot view the scan details from the logs GUI (forensics)

Nothing happens when I double click on it in the list whereas if I double click on 'scan started' I get the details.

I tend not to use the 'view details' button and just double click on the item in the logs list instead.

So it looks like there may be an issue here.

 

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I've confirmed that you can't view details about a completed scan in the forensics log, and have reported it to QA.

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