Recommended Posts

My Emsisoft update will not install.  I click on update now ...it says initializing then it quits and goes no further.  Do I have an infection of some sort?

Share this post


Link to post
Share on other sites
23 hours ago, Nora said:

My Emsisoft update will not install.  I click on update now ...it says initializing then it quits and goes no further.  Do I have an infection of some sort?

Does restarting your computer help? If it's Windows 8.1 or Windows 10, then restart by right-clicking on the Start button, going to Shut down or sign out, and selecting Restart from that menu in order to bypass Fast Startup.

If it doesn't, then let's try getting a diagnostic log. The instructions and download are available at the following link:
https://help.emsisoft.com/en/1735/how-do-i-use-the-emsisoft-diagnostic-tool/

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.