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Hello Ahmad,

I need the scan reports from FRST.

If you need the instructions, see below.

Download to your Desktop:

  • Farbar Recovery Scan Tool

    NOTE: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

    NOTE: If you are unable to download FRST from the infected system, FRST can be saved to and run from a USB flash drive.
     
  • Run Farbar Recovery Scan Tool (FRST):
    • Double-click to run it. When the tool opens click Yes to the disclaimer.

      NOTE: DO NOT change any of the default settings. If you do we will just close your logs and ask for new ones ran with FRST's default settings.
       
    • Press the Scan button.
    • Farbar Recovery Scan Tool will produce the following logs:
      • FRST.txt
      • Addition.txt
  • Attach those logs to your reply.

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Please run FRST again. Next, select and copy the following text, including the words Start:: and End::. Switch back to the FRST program window, and click the Fix button. It should read the fix directly from the clipboard and run the fix. When it is finished, please attach the fixlog.txt file it created in the same folder the FRST program is in.

Start::
HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
HKU\S-1-5-21-1095538760-4157375823-701317930-1001\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-21-1095538760-4157375823-701317930-1001\...\Policies\Explorer: [NoStartMenuMFUprogramsList] 0
HKU\S-1-5-21-1095538760-4157375823-701317930-1001\...\Policies\Explorer: [NoRecentDocsMenu] 0
HKU\S-1-5-21-1095538760-4157375823-701317930-1001\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-21-1095538760-4157375823-701317930-1001\...\Policies\Explorer: [StartMenuRun] 1
HKU\S-1-5-21-1095538760-4157375823-701317930-1001\...\Policies\Explorer: [hideClock] 0
Task: {3FFA711B-7613-477A-B657-617FFF7F9BF2} - System32\Tasks\Avast Software\Overseer => C:\Program Files\Common Files\AVAST Software\Overseer\overseer.exe [1873288 2019-09-22] (AVAST Software s.r.o. -> AVAST Software)
Task: {AE6FBD30-B45F-44E6-96B0-D8B035EFB65E} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <==== ATTENTION
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Local Page =
SearchScopes: HKU\S-1-5-21-1095538760-4157375823-701317930-1001 -> {2A23ab71-4ac6-41f2-a955-ea576e553146} URL =
SearchScopes: HKU\S-1-5-21-1095538760-4157375823-701317930-1001 -> {2f23ab71-4ac6-41f2-a955-ea576e553146} URL =
SearchScopes: HKU\S-1-5-21-1095538760-4157375823-701317930-1001 -> {C0C3A6C6-03BC-4195-8FCB-AEA091301353} URL =
S2 SegurazoIC; C:\Program Files (x86)\Segurazo\SegurazoIC.exe [4473448 2019-08-29] () [File not signed] <==== ATTENTION
R2 SegurazoSvc; C:\Program Files (x86)\Segurazo\SegurazoService.exe [250984 2019-08-29] (Digital Communications Inc. -> Digital Communications Inc) <==== ATTENTION
R2 WCAssistantService; C:\Program Files (x86)\Lavasoft\Web Companion\Application\Lavasoft.WCAssistant.WinService.exe [28760 2019-09-06] (LAVASOFT SOFTWARE CANADA INC -> )
2019-09-06 15:55 - 2019-09-24 22:13 - 000000000 ____D C:\Program Files (x86)\Segurazo
2019-09-06 15:55 - 2019-09-06 15:56 - 000000000 ____D C:\Users\User\AppData\Local\{C608F054-E2A0-9CEC-8F38-B904AB50459C}
2019-09-06 15:55 - 2019-09-06 15:56 - 000000000 ____D C:\ProgramData\dzfxc
2019-09-06 15:55 - 2019-09-06 15:55 - 000001358 _____ C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\HowToRemove.lnk
2019-09-06 15:55 - 2019-09-06 15:55 - 000001117 _____ C:\Users\User\Desktop\Multi-Drive.lnk
2019-09-06 15:55 - 2019-09-06 15:55 - 000000000 ____D C:\Users\User\AppData\Roaming\segurazoclient
2019-09-06 15:55 - 2019-09-06 15:55 - 000000000 ____D C:\ProgramData\Segurazo
2019-09-06 15:55 - 2019-09-06 15:55 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Segurazo
ShellIconOverlayIdentifiers: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ShellIconOverlayIdentifiers: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} =>  -> No File
AlternateDataStreams: C:\Users\Public\AppData:CSM [474]
AlternateDataStreams: C:\Users\Public\Shared Files:VersionCache [468]
End::

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Ahmad,

Let's take a fresh look.

Run a fresh scan with FRST, attach the new FRST scan logs to your reply.

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Please run FRST again. Next, select and copy the following text, including the words Start:: and End::. Switch back to the FRST program window, and click the Fix button. It should read the fix directly from the clipboard and run the fix. When it is finished, please attach the fixlog.txt file it created in the same folder the FRST program is in.

Start::
(Chromium.) [File not signed] C:\Program Files (x86)\Chromium\Update\ChromiumUpdate.exe
HKU\S-1-5-21-1095538760-4157375823-701317930-1001\...\Run: [Chromium] => c:\users\user\appdata\local\chromium\application\chrome.exe [828416 2017-01-23] (The Chromium Authors) [File not signed]
Task: {241A4877-6727-4B60-A82F-6575E0C22DB4} - System32\Tasks\ChromiumUpdateTaskMachineCore => C:\Program Files (x86)\Chromium\Update\ChromiumUpdate.exe [102400 2019-09-06] (Chromium.) [File not signed]
Task: {9EED6B4F-C669-4340-8CC4-86009921183C} - System32\Tasks\ChromiumUpdateTaskMachineUA => C:\Program Files (x86)\Chromium\Update\ChromiumUpdate.exe [102400 2019-09-06] (Chromium.) [File not signed]
FF Plugin-x32: @chbrowserupdate.com/Chromium Update;version=3 -> C:\Program Files (x86)\Chromium\Update\1.3.99.0\npChromiumUpdate3.dll [2019-09-06] (Chromium.) [File not signed]
FF Plugin-x32: @chbrowserupdate.com/Chromium Update;version=9 -> C:\Program Files (x86)\Chromium\Update\1.3.99.0\npChromiumUpdate3.dll [2019-09-06] (Chromium.) [File not signed]
S2 chromium; C:\Program Files (x86)\Chromium\Update\ChromiumUpdate.exe [102400 2019-09-06] (Chromium.) [File not signed]
S3 chromiumm; C:\Program Files (x86)\Chromium\Update\ChromiumUpdate.exe [102400 2019-09-06] (Chromium.) [File not signed]
2019-09-22 15:58 - 2019-09-22 15:58 - 000000000 ____D C:\WINDOWS\System32\Tasks\S-1-5-21-1095538760-4157375823-701317930-1001
2019-09-06 15:56 - 2019-09-06 15:56 - 000003440 _____ C:\WINDOWS\System32\Tasks\ChromiumUpdateTaskMachineUA
2019-09-06 15:56 - 2019-09-06 15:56 - 000003316 _____ C:\WINDOWS\System32\Tasks\ChromiumUpdateTaskMachineCore
2019-09-06 15:55 - 2019-09-06 15:55 - 000000000 ____D C:\Program Files (x86)\Chromium
2019-09-06 16:15 - 2018-11-30 14:25 - 000000299 _____ C:\Users\User\d4ac4633ebd6440fa397b84f1bc94a3c.7z
ShortcutWithArgument: C:\Users\User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\3405b694b8ac5858\Chromium.lnk -> C:\Users\User\AppData\Local\chromium\Application\chrome.exe (The Chromium Authors) -> --profile-directory=Default
2019-09-06 15:55 - 2019-09-06 15:55 - 001742336 ____T (Chromium.) [File not signed] C:\Program Files (x86)\Chromium\Update\1.3.99.0\chromiumpdate.dll
C:\Users\User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\3405b694b8ac5858\Chromium.lnk
C:\Users\User\AppData\Local\chromium\Application\chrome.exe
C:\Users\User\AppData\Local\chromium\Application
C:\Users\User\AppData\Local\chromium
C:\Program Files (x86)\Chromium\Update\ChromiumUpdate.exe
C:\Program Files (x86)\Chromium\Update\1.3.99.0\npChromiumUpdate3.dll
C:\Program Files (x86)\Chromium\Update\1.3.99.0
C:\Program Files (x86)\Chromium\Update
C:\Program Files (x86)\Chromium
End::

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To make sure I did not miss something do the following.

Download AdwCleaner and save it on your Desktop.

  1. Close all open programs and Internet browsers (you may want to print out or write down these instructions first).
  2. Double click on adwcleaner.exe to run the tool.
  3. Click on the Scan button.
  4. After the scan has finished, click on the Clean button.
  5. Confirm each time with OK.
  6. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your Desktop.
  7. Attach that log file to your reply. NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

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Changing tools.

Download RogueKiller from https://www.fosshub.com/RogueKiller.html and save it to your desktop.

  • Double-click on setup.exe to install RogueKiller.

    Close all programs and disconnect any USB or external drives before running the tool.
     
  • Right-click RogueKiller.exe and select Run As Administrator to run the tool.
  • Once the Prescan has finished, click Scan.
  • Once the Status box shows "Scan Finished", click on the "Report" button and attach the scan log to your reply.

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Close all programs and disconnect any USB or external drives before running the tool.

  • Double-click RogueKiller.exe to run the tool again.
  • Once the Prescan has finished, click Scan.
  • Once the Status box shows "Scan Finished".
    • Select the following items:
      [VT.Detected (Malicious)] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run|TaskBarTransparent -- C:\Program Files (x86)\WinASO\EasyTweak\Transparent.exe -> Found
      [PUM.SearchEngine (Potentially Malicious)] browser.search.defaultenginename (C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\45qmebu7.default\prefs.js) -- Yahoo! Search Engine -> Found
      [PUM.SearchEngine (Potentially Malicious)] browser.search.selectedEngine (C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\45qmebu7.default\prefs.js) -- Yahoo! Search Engine -> Found

       
    • Click the Delete button.
       
  • Attach the RogueKiller report to your next reply.
    • The log can also be found on your desktop labeled (RKreport[X]_D_xxdatexx_xtimex.txt)
    • The highest number of [X], is the most recent Delete log.

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Let's get one more set of logs from FRST.

Run a fresh scam with FRST, attach the new FRST scan reports to your reply.

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Your logs look fine.

Unless you are still having problems.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your Desktop.

Double-Click on Delfix to run it.

  • Ensure Remove disinfection tools is checked.
  • Also place a checkmark next to:
    • Create registry backup
    • Purge system restore
  • Click the Run button.

    When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

    Empty the Recycle Bin

    You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

    To Remove EEK simple delete the EEK for in the of your System Drive, normally C:\EEK

    Run Windows Update and update your Windows Operating System.

    That should take care of everything.

    Safe Surfing!

 

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You are welcome.

Thread Closed

Reason: Resolved

PM either Kevin, Elise, or Arthur to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread

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