Found a bug?

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Hi There,

The mobile app and its features are great. However I did find what I call a bug with the app. Since requires a gmail account to log in, there is a problem. If you lose/misplace your phone and have 2FA enabled for gmail like I do, you will not be able to access to locate the phone or wipe it remotely.

What are you thoughts on this?



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Hello Mark,

2FA can be done in more than one way - email for example, which you should be able to access from another device. In a situation where you'd need to wipe the phone, the carrier responsible for your phone number usually will issue a new SIM card and deactivate the old one so you can also receive text 2FA messages as needed.

Extra hurdles involved, but that's the nature of the extra security brought by 2FA in the first place.

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