saeed 0 Report post Posted November 2 software can not run on windows7 sp1 , what to do??please Quote Share this post Link to post Share on other sites
Amigo-A 43 Report post Posted November 2 You need to check if Microsoft Visual C ++ 2013 Redistributable (or newer) is installed on the your system. For x64 systems, you must first install the package for x64, then for x86. For x86 systems install only the package for x86. It can be installed from here: https://www.microsoft.com/en-us/download/details.aspx?id=40784 https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads Download Image Quote Share this post Link to post Share on other sites
saeed 0 Report post Posted November 3 All installed, unfortunately not installed again. Quote Share this post Link to post Share on other sites
Amigo-A 43 Report post Posted November 4 Perhaps there are not enough rights. If there are local or group policy restrictions (manual or software settings), then the program will not be able to start. It can also be a consequence of a viral or trojan infection. What anti-virus protection do you use? Quote Share this post Link to post Share on other sites
GT500 593 Report post Posted November 5 On 11/2/2019 at 5:02 AM, saeed said: software can not run on windows7 sp1 , what to do??please It should run fine on Windows 7 SP1. It does require a newer version of the .NET framework than ships with Windows 7, and it will require that you install Windows Updates. If the update that adds SHA-2 hash support for Windows 7 is not installed, then not only will our software fail to run on your computer, but any newer software from other companies who have had their SHA-1 code signing certificates expire will also fail to run on your computer. You can get the latest version of the .NET framework from the following link:https://dotnet.microsoft.com/download/dotnet-framework Quote Share this post Link to post Share on other sites
saeed 0 Report post Posted November 13 On 11/5/2019 at 10:57 AM, GT500 said: It should run fine on Windows 7 SP1. It does require a newer version of the .NET framework than ships with Windows 7, and it will require that you install Windows Updates. If the update that adds SHA-2 hash support for Windows 7 is not installed, then not only will our software fail to run on your computer, but any newer software from other companies who have had their SHA-1 code signing certificates expire will also fail to run on your computer. You can get the latest version of the .NET framework from the following link:https://dotnet.microsoft.com/download/dotnet-framework Finally, this software worked, but I got this error. Error: Unable to decrypt file with ID: DUWAvz8BR0S7O1sRPuRYj9bZyB5ly6IROOGhlBDc Quote Share this post Link to post Share on other sites
AZAD 0 Report post Posted November 13 i am having same problem Error: Unable to decrypt file with ID: oFBbal4Jk8pPb3XpvIgz1MjZ4f9frsropT3q0sKV....... what can i do? is there no way to bring my files back?😭 HELP ME PLZ~!!! Quote Share this post Link to post Share on other sites
GT500 593 Report post Posted November 14 @saeed and @AZAD you both have online ID's. Without knowing whether your files were encrypted by an older or newer variant of STOP/Djvu, I can't tell you whether or not your files will be recoverable. If it's an older variant then you just have to supply file pairs to our submission form. If it's a newer variant, then there's nothing we can do. The information at the following link should help you determine that:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ Quote Share this post Link to post Share on other sites
AZAD 0 Report post Posted November 16 On 11/14/2019 at 12:38 PM, GT500 said: @saeed and @AZAD you both have online ID's. Without knowing whether your files were encrypted by an older or newer variant of STOP/Djvu, I can't tell you whether or not your files will be recoverable. If it's an older variant then you just have to supply file pairs to our submission form. If it's a newer variant, then there's nothing we can do. The information at the following link should help you determine that:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ sir how can i submit my files ? Quote Share this post Link to post Share on other sites
AZAD 0 Report post Posted November 16 i am giving my decrypted file in this quote please have a look help me BATMOON.jpg.derp Quote Share this post Link to post Share on other sites
GT500 593 Report post Posted November 19 On 11/16/2019 at 8:54 AM, AZAD said: sir how can i submit my files ? You can submit file pairs for our decryption service at the following link:https://decrypter.emsisoft.com/submit/stopdjvu/ That being said, submitting files with names that end in .derp will not help, as that's a newer variant and its encryption can't be broken. We'd need to actually have the private key for the decrypter to decrypt your files, and right now this is only possible if you have an offline ID and we have already found the private key for that variant. Quote Share this post Link to post Share on other sites