saeed 0 Posted November 2, 2019 Report Share Posted November 2, 2019 software can not run on windows7 sp1 , what to do??please Quote Link to post Share on other sites
Amigo-A 140 Posted November 2, 2019 Report Share Posted November 2, 2019 You need to check if Microsoft Visual C ++ 2013 Redistributable (or newer) is installed on the your system. For x64 systems, you must first install the package for x64, then for x86. For x86 systems install only the package for x86. It can be installed from here: https://www.microsoft.com/en-us/download/details.aspx?id=40784 https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads Quote Link to post Share on other sites
saeed 0 Posted November 3, 2019 Author Report Share Posted November 3, 2019 All installed, unfortunately not installed again. Quote Link to post Share on other sites
Amigo-A 140 Posted November 4, 2019 Report Share Posted November 4, 2019 Perhaps there are not enough rights. If there are local or group policy restrictions (manual or software settings), then the program will not be able to start. It can also be a consequence of a viral or trojan infection. What anti-virus protection do you use? Quote Link to post Share on other sites
GT500 882 Posted November 5, 2019 Report Share Posted November 5, 2019 On 11/2/2019 at 5:02 AM, saeed said: software can not run on windows7 sp1 , what to do??please It should run fine on Windows 7 SP1. It does require a newer version of the .NET framework than ships with Windows 7, and it will require that you install Windows Updates. If the update that adds SHA-2 hash support for Windows 7 is not installed, then not only will our software fail to run on your computer, but any newer software from other companies who have had their SHA-1 code signing certificates expire will also fail to run on your computer. You can get the latest version of the .NET framework from the following link:https://dotnet.microsoft.com/download/dotnet-framework Quote Link to post Share on other sites
saeed 0 Posted November 13, 2019 Author Report Share Posted November 13, 2019 On 11/5/2019 at 10:57 AM, GT500 said: It should run fine on Windows 7 SP1. It does require a newer version of the .NET framework than ships with Windows 7, and it will require that you install Windows Updates. If the update that adds SHA-2 hash support for Windows 7 is not installed, then not only will our software fail to run on your computer, but any newer software from other companies who have had their SHA-1 code signing certificates expire will also fail to run on your computer. You can get the latest version of the .NET framework from the following link:https://dotnet.microsoft.com/download/dotnet-framework Finally, this software worked, but I got this error. Error: Unable to decrypt file with ID: DUWAvz8BR0S7O1sRPuRYj9bZyB5ly6IROOGhlBDc Quote Link to post Share on other sites
AZAD 0 Posted November 13, 2019 Report Share Posted November 13, 2019 i am having same problem Error: Unable to decrypt file with ID: oFBbal4Jk8pPb3XpvIgz1MjZ4f9frsropT3q0sKV....... what can i do? is there no way to bring my files back?😭 HELP ME PLZ~!!! Quote Link to post Share on other sites
GT500 882 Posted November 14, 2019 Report Share Posted November 14, 2019 @saeed and @AZAD you both have online ID's. Without knowing whether your files were encrypted by an older or newer variant of STOP/Djvu, I can't tell you whether or not your files will be recoverable. If it's an older variant then you just have to supply file pairs to our submission form. If it's a newer variant, then there's nothing we can do. The information at the following link should help you determine that:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ Quote Link to post Share on other sites
AZAD 0 Posted November 16, 2019 Report Share Posted November 16, 2019 On 11/14/2019 at 12:38 PM, GT500 said: @saeed and @AZAD you both have online ID's. Without knowing whether your files were encrypted by an older or newer variant of STOP/Djvu, I can't tell you whether or not your files will be recoverable. If it's an older variant then you just have to supply file pairs to our submission form. If it's a newer variant, then there's nothing we can do. The information at the following link should help you determine that:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ sir how can i submit my files ? Quote Link to post Share on other sites
AZAD 0 Posted November 16, 2019 Report Share Posted November 16, 2019 i am giving my decrypted file in this quote please have a look help me BATMOON.jpg.derp Quote Link to post Share on other sites
GT500 882 Posted November 19, 2019 Report Share Posted November 19, 2019 On 11/16/2019 at 8:54 AM, AZAD said: sir how can i submit my files ? You can submit file pairs for our decryption service at the following link:https://decrypter.emsisoft.com/submit/stopdjvu/ That being said, submitting files with names that end in .derp will not help, as that's a newer variant and its encryption can't be broken. We'd need to actually have the private key for the decrypter to decrypt your files, and right now this is only possible if you have an offline ID and we have already found the private key for that variant. Quote Link to post Share on other sites
UMESH VASHISTHA 0 Posted February 10, 2020 Report Share Posted February 10, 2020 My all files has encrypted by .bboo stop djvu ransomware. Please help me to encrypt and recover my files. Quote Link to post Share on other sites
UMESH VASHISTHA 0 Posted February 10, 2020 Report Share Posted February 10, 2020 my all files are encrypted by .bRscit_app_form.pdf.bbooboo stop djvu ransomware. Please help me to recover my files.Rscit_app_form.pdf.bboo Quote Link to post Share on other sites
Kevin Zoll 309 Posted February 10, 2020 Report Share Posted February 10, 2020 Hello @UMESH VASHISTHA, Thank you for contacting Emsisoft Support. BBOO is a newer variant of the STOP/DJVU family of ransomware and is not supported by our decryption tool. Despite that, I would like for you to run the STOP/DJVU decryption tool anyway. That will accomplish a couple of things. First, it will deactivate and remove any malware that was installed by the ransomware. This will prevent new files from being encrypted and will prevent re-encryption if files are restored from a backup. Second, the decryption tool will determine the ID of the encrypted files. Any ID ending in t1 is an Offline ID anything else is an Online ID. This is important as it tells us how the encryption key was generated. There may be multiple Ids, especially if communication between the target system and the command & control server is interrupted for any reason, or because the file encryption was done in stages to avoid detection. An Offline ID means that the encryption key pair was generated locally and the encryption key is encoded in a file. An Online ID means the encryption key pair was generated and stored on a remote command & control server under the control of the ransomware gang responsible for encrypting your files. Why is this important? The ID of the file(s) is how private encryption keys are identified. If we have a private encryption key matching the ID for a file(s) then that can be used to decrypt the file(s). However, this is all contingent on us having a matching private encryption key in our database. The downside of all this is that we are not currently in possession of private encryption keys for the BBOO variant of STOP/DJVU. NOTE: We have added Offline IDs for newer variants of the STOP/DJVU family of ransomware. If the files were encrypted with an Offline ID that matches the ones in our database, then our decryption tool will be able to decrypt those files. To Download the STOP/DJVU decryption tool visit https://www.emsisoft.com/ransomware-decryption-tools/stop-djvu Also, see https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ for more information on the STOP/DJVU decryption tool. Quote Link to post Share on other sites
Trisan 0 Posted November 25, 2020 Report Share Posted November 25, 2020 ID: fosO6qJwO7oE0C3ujsMXSDgMPuwl2X0qRGpxfcXa Quote Link to post Share on other sites
Trisan 0 Posted November 25, 2020 Report Share Posted November 25, 2020 (edited) Please, why can't the id above be described, please help me to update it immediately because my files are a lot of important, when do I think the key can come back ... can send the info how to do it in my email Edited November 25, 2020 by GT500 Fixed Post. Quote Link to post Share on other sites
Trisan 0 Posted November 25, 2020 Report Share Posted November 25, 2020 ID: fosO6qJwO7oE0C3ujsMXSDgMPuwl2X0qRGpxfcXa please help me find the key because my file is missing please really help !!!!!!!! Quote Link to post Share on other sites
Trisan 0 Posted November 25, 2020 Report Share Posted November 25, 2020 ID: fosO6qJwO7oE0C3ujsMXSDgMPuwl2X0qRGpxfcXa please help me find the key because my file is missing please really help !!!!!!!! Quote Link to post Share on other sites
GT500 882 Posted November 25, 2020 Report Share Posted November 25, 2020 3 hours ago, Trisan said: ID: fosO6qJwO7oE0C3ujsMXSDgMPuwl2X0qRGpxfcXa please help me find the key because my file is missing please really help !!!!!!!! This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ Quote Link to post Share on other sites
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