Andray 0 Posted December 13, 2019 Report Share Posted December 13, 2019 I got this massage for every file the tool tried to decrypt it. Error: Unable to decrypt file with ID: uPjWSsJxITbOfe0hWuy8zWrySbim71aAugzmc2Dp Nevertheless, already I cleaned this ransomware from my pc . any help please or any advice. _readme.txt PersonalID.txt Quote Link to post Share on other sites
Kevin Zoll 309 Posted December 13, 2019 Report Share Posted December 13, 2019 Hello Andray, Thank you for contacting Emsisoft Support. This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you will be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ Quote Link to post Share on other sites
Andray 0 Posted December 13, 2019 Author Report Share Posted December 13, 2019 Thank you Kevin, But actually i used this new variant of stop\Djvu,, and i got this results for each file Error: Unable to decrypt file with ID: uPjWSsJxITbOfe0hWuy8zWrySbim71aAugzmc2Dp It seems failed to decrypt. About Online or offline ID , How I can know which one I have ? Quote Link to post Share on other sites
Kevin Zoll 309 Posted December 13, 2019 Report Share Posted December 13, 2019 Andray, Then it's mostly an online ID and decryption is not possible. I suggest that you backup all encrypted files, and store them safely. If in the future law enforcement or security researchers are able to gain control of the cyber-criminals command & control server and are able to retrieve the encryption keys. Quote Link to post Share on other sites
GT500 854 Posted December 14, 2019 Report Share Posted December 14, 2019 9 hours ago, Andray said: Error: Unable to decrypt file with ID: uPjWSsJxITbOfe0hWuy8zWrySbim71aAugzmc2Dp That's an online ID. The offline ID for this variant ends in t1 like most others do. Quote Link to post Share on other sites
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