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您好,我正在使用Google翻譯。

抱歉,您遭到勒索軟件的打擊。

該擴展由STOP(Djvu)使用。不幸的是,STOP(Djvu)最近更新了,除非加密發生在2019年8月29日之前,我們再也沒有任何方法可以解密該勒索軟件

請參閱此博客文章,以獲取有關可能有效的解密器的信息,以及在無效的情況下的支持說明:https://blog.emsisoft.com/en/34375/emsisoft-releases-new-decryptor-for-stop -djvu-勒索軟件/

關於STOP(Djvu)的更多信息可以在這裡找到:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

要獲得與STOP相關的支持,請閱讀我們有關該工具的博客文章。標有“社區合作”的部分說明了在這種情況下如何獲得支持。雖然很少有幫助,但您可以嘗試取消刪除軟件,或者如果文件非常重要,則可能需要與專門從事勒索軟件談判的公司進行交流,並代表您與創建勒索軟件的犯罪分子進行交流。

不過,在尋找要提供幫助的公司時要謹慎一些。一般而言,如果一家公司聲稱能夠解密由某種勒索軟件加密的文件,而該勒索軟件沒有公開可用的解密工具,那麼該公司可能只是向勒索支付費用,並且向您收取的費用要比您支付的多。您已經直接與罪犯打交道了。最好是尋找專門從事勒索軟件談判的公司。

同樣,如果STOP(Djvu)解密程序未解密任何加密文件,則我們無能為力。除非絕對沒有其他選擇,否則我們不建議您支付贖金。


您將來也需要像我們一樣的優秀防病毒/防惡意軟件,以保護自己並進行(最佳情況)脫機備份,這意味著您僅在備份時連接到備份,從而減少了暴露。

Claude

 

 

Hello, I am using Google Translate.

Sorry you got hit by ransomware.

That extension is used by STOP(Djvu). Unfortunately, STOP(Djvu) was updated recently, and we no longer have any method to decrypt this ransomware unless the encryption occurred some time ago, before the 29th of August 2019

Please refer to this blog post for information about a decrypter that may work, and also for support instructions if it does not: https://blog.emsisoft.com/en/34375/emsisoft-releases-new-decryptor-for-stop-djvu-ransomware/

Quite a lot more information about STOP(Djvu) can be found here: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

For STOP related support, please read our blog post about the tool. The section marked "Community collaboration" explains how to get support in this situation. While it is very rare that it helps, you might try undelete software, or if your files are very important it may be worth talking to a company that specializes in ransomware negotiation, and will communicate in your behalf with the criminals that created the ransomware.

Exercise a bit of caution when looking for a company to help, though. Generally speaking, if a company claims to be able to decrypt files that were encrypted by a type of ransomware for which no decryption tool is publicly available, that company is probably just going to pay the ransom and charge you more than you would have paid if you had dealt with the criminals directly. Better is to search for companies who specialize in ransomware negotiation.

Again, if the STOP(Djvu) decrypter does not decrypt any of the encrypted files, there is nothing else we can do. We do not recommend paying the ransom unless there is absolutely no other choice.


You also need a good Anti-Virus/Anti-Ransome Software in the future like ours to protect yourself and also to do (best case) Offline backups, meaning you are only connected to the backup while it is backing up, that reduces the exposure.

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On 12/14/2019 at 10:18 AM, 王文治 said:

mrrl   病毒

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link:
https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

 

由Google提供的翻译。
这是STOP / Djvu的较新版本,您的ID是在线ID,因此当前无法解密文件。 以下链接提供了更多信息:
https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

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