shihabudheen

My Files are encrypted by .hets Ransom virus

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Hello,

Thank you for contacting Emsisoft Support.

Your Personal ID is an online ID and as such our decryption tool cannot decrypt your files.

 

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Same problem is occured with my laptop, my whole  files are encypted by .hets extension and it has online key, please admin tell me any solution how to recover my files? I also tried decrypted tools but unfortunately did'nt recovered files.

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@Najeeb Ur Rehman,

Thank you for contacting Emsisoft Support.

If your files where encrypted using an online encryption key, then It is not possible to decrypt the files without paying the ransom.  Which is not something we recommend you do.

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6 hours ago, Najeeb Ur Rehman said:

@Kevin Zoll , bro kindly tell what is the solution, i am sending you readme text file and key note which i checked on the emsisoft decryption tool.

_readme.txt 1.08 kB · 0 downloads

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link:
https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

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