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Hello @meet,


Welcome to the Emsisoft Support Forums.


If our decrypter was unable to determine the encryption keys for your encrypted files, then there is no way to decrypt the files without paying the ransom.  Which is not something we recommend you do, unless you have no other choice.

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On 1/12/2020 at 7:45 AM, meet said:

My PC was affected by .piny ransomware. I eliminated the virus from the system but my files are still encrypted. I tried using Emsisoft's decryptor but its unable to decrypt my files. what do i do to decrypt my files. Please help

This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link:

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