hashmi fahad

my emsisoft is not working

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whenever i try to run emsisoft to decrypt my infected pc, before running it is always shows that emsisoft stop working and loking for solution online,i didnt downloaded nor install any other antivirus or decrypter, i downloaded this fil from the official site from the section ransomware decrption tool i need help i had a lot of important data old photos and videos of mine and family

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Per the FAQ:

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Why won't the decrypter run? The decrypter requires version 4.5.2 or newer of the Microsoft .NET Framework, so this could mean your version of the .NET Framework is out of date. We recommend installing the latest version of the .NET Framework (4.8 at the time of writing this), and then trying the decrypter again.

Your .NET Framework is either outdated or corrupted most likely.

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