AllMyPhoto 0 Posted February 6, 2020 Report Share Posted February 6, 2020 Hello, My pc are encripted with new alka ransomware and i can't decript my files.Please help me. _readme.txt Quote Link to post Share on other sites
Kevin Zoll 309 Posted February 6, 2020 Report Share Posted February 6, 2020 Hello @AllMyPhoto, Welcome to the Emsisoft Support Forums. Your Personal ID is an Online ID. Our tool cannot decrypt the files because it cannot find a private key that matches the file ID for your files. Encryption keys for Online ID are generated and stored on a command & control server under the control of the ransomware gang responsible for encrypting your files. We do not have access to those keys, only the criminals do. Quote Link to post Share on other sites
GT500 853 Posted February 7, 2020 Report Share Posted February 7, 2020 There is more information at the following link:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ Quote Link to post Share on other sites
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