AllMyPhoto 0 Report post Posted February 6 Hello, My pc are encripted with new alka ransomware and i can't decript my files.Please help me. _readme.txt Quote Share this post Link to post Share on other sites
Kevin Zoll 308 Report post Posted February 6 Hello @AllMyPhoto, Welcome to the Emsisoft Support Forums. Your Personal ID is an Online ID. Our tool cannot decrypt the files because it cannot find a private key that matches the file ID for your files. Encryption keys for Online ID are generated and stored on a command & control server under the control of the ransomware gang responsible for encrypting your files. We do not have access to those keys, only the criminals do. Quote Share this post Link to post Share on other sites
GT500 771 Report post Posted February 7 There is more information at the following link:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ Quote Share this post Link to post Share on other sites
