bras700

EEK command line scanner is hung (i.e. never exits)

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Hello.

I have a script that I use..to call the Emsisoft command line scanner.

Normally, the EEK scanner scans a file, outputs a report, and then exits.

At times, the scanner 'hangs' and never exits.

(The string "Emsisoft Commandline Scanner v 2020.1.0.9909" appears in the active command line window.)

 

Is there some type of 'debug switch' that I can pass to the scanner on startup..to figure out where the scanner is at..when it gets stuck?

Is there a private 'enable debug logging' option..that could be enabled..to figure out where the scanner is hung?

Is the scanner waiting for something?  (There are no user input prompts)

 

Thanks,

bras700 (Brett)

 

I'm running on the following OS:

Microsoft Windows 10 Pro

Version 10.0.18363 Build 18363

64-bit

 

 

 

 

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5 hours ago, bras700 said:

Is there a private 'enable debug logging' option..that could be enabled..to figure out where the scanner is hung?

Yes. Here's how to enable it:

  1. Open the Emergency Kit Scanner.
  2. Click on Need assistance? below the Quarantine tile.
  3. Debug logging can be enabled in the lower-left.

Debug logs are saved in %ProgramData%\Emsisoft\Logs (usually C:\ProgramData\Emsisoft\Logs) and a new log will be saved each time you launch the Emergency Kit Scanner or the Commandline Scanner.

It is recommended to only keeps this type of logging on for a short period of time, as it can quickly take up large amounts of hard drive space, and reduce the performance of our applications.

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