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I updated my 100025 version through the beta updates.. no problem.

Did a malware scan with 100032... no problem.

Thought I'd check out doing a clean install of 100032 to check license issue fix... problem

C/EEK would not delete.

First I had deleted shortcut to it from my desktop.

Then went to C/EEK right-click delete. It got to a certain point and said it couldn't delete as it was still in use. 

I did a restart of machine to 'unlock' it.

It still wouldn't delete.

So I ran Emsiclean and deleted EEK through it and did the requested restart of the machine.

After restart C/EEK was still there. So I right-click deleted it again and this time it went.

I shall install 100032 as a clean install now and report in another post.

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Clean install of 10032

No issues with install.

No issues with scan.

Will delete EEK 100032 later as a test.

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This happens when the EPP driver doesn't get unloaded. All you have to do is open a Command Prompt with admin rights, run the following command, and then reboot:

sc delete epp

Once you've run that command and rebooted the machine, the folder is deletable.

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4 minutes ago, GT500 said:

This happens when the EPP driver doesn't get unloaded. All you have to do is open a Command Prompt with admin rights, run the following command, and then reboot:

sc delete epp

Once you've run that command and rebooted the machine, the folder is deletable.

That may be so but that should not happen.

So...

I did a scan and then tried to delete the clean install of 100032. No success.

So I did a machine restart and tried again.. no success

Here are 2 sets of logs covering both attempts.

 In my opinion this should not be happening and is a bug.

 

Annotation 2020-03-05 065134.jpg
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Logs.zip Logs (2).zip

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You should remove the (Windows Defender) word in parenthesis from this popup. There's no need to diss Windows Defender for nothing. It's kind of a scummy behavior that I don't expect from an ethical company like Emsisoft.

1.PNG
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On 3/5/2020 at 7:08 AM, stapp said:

That may be so but that should not happen.

Correct stapp, it looks like the epp driver is not uninstalled at program close. We will fix that.

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On 3/5/2020 at 1:09 PM, SeriousHoax said:

You should remove the (Windows Defender) word in parenthesis from this popup. There's no need to diss Windows Defender for nothing. It's kind of a scummy behavior that I don't expect from an ethical company like Emsisoft.

@SeriousHoax you are right. That dialog was an old/initial one and was replaced with a completely different text later.
This bug slipped through in the migration to the new UI, we will fix this. Thanks.

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