stapp 160 Posted March 5, 2020 Report Share Posted March 5, 2020 I updated my 100025 version through the beta updates.. no problem. Did a malware scan with 100032... no problem. Thought I'd check out doing a clean install of 100032 to check license issue fix... problem C/EEK would not delete. First I had deleted shortcut to it from my desktop. Then went to C/EEK right-click delete. It got to a certain point and said it couldn't delete as it was still in use. I did a restart of machine to 'unlock' it. It still wouldn't delete. So I ran Emsiclean and deleted EEK through it and did the requested restart of the machine. After restart C/EEK was still there. So I right-click deleted it again and this time it went. I shall install 100032 as a clean install now and report in another post. Link to post Share on other sites
stapp 160 Posted March 5, 2020 Author Report Share Posted March 5, 2020 Clean install of 10032 No issues with install. No issues with scan. Will delete EEK 100032 later as a test. Link to post Share on other sites
GT500 887 Posted March 5, 2020 Report Share Posted March 5, 2020 This happens when the EPP driver doesn't get unloaded. All you have to do is open a Command Prompt with admin rights, run the following command, and then reboot: sc delete epp Once you've run that command and rebooted the machine, the folder is deletable. Link to post Share on other sites
stapp 160 Posted March 5, 2020 Author Report Share Posted March 5, 2020 4 minutes ago, GT500 said: This happens when the EPP driver doesn't get unloaded. All you have to do is open a Command Prompt with admin rights, run the following command, and then reboot: sc delete epp Once you've run that command and rebooted the machine, the folder is deletable. That may be so but that should not happen. So... I did a scan and then tried to delete the clean install of 100032. No success. So I did a machine restart and tried again.. no success Here are 2 sets of logs covering both attempts. In my opinion this should not be happening and is a bug. Logs.zip Logs (2).zip Link to post Share on other sites
SeriousHoax 2 Posted March 5, 2020 Report Share Posted March 5, 2020 You should remove the (Windows Defender) word in parenthesis from this popup. There's no need to diss Windows Defender for nothing. It's kind of a scummy behavior that I don't expect from an ethical company like Emsisoft. Link to post Share on other sites
Frank H 110 Posted March 6, 2020 Report Share Posted March 6, 2020 On 3/5/2020 at 7:08 AM, stapp said: That may be so but that should not happen. Correct stapp, it looks like the epp driver is not uninstalled at program close. We will fix that. Link to post Share on other sites
Frank H 110 Posted March 6, 2020 Report Share Posted March 6, 2020 On 3/5/2020 at 1:09 PM, SeriousHoax said: You should remove the (Windows Defender) word in parenthesis from this popup. There's no need to diss Windows Defender for nothing. It's kind of a scummy behavior that I don't expect from an ethical company like Emsisoft. @SeriousHoax you are right. That dialog was an old/initial one and was replaced with a completely different text later. This bug slipped through in the migration to the new UI, we will fix this. Thanks. 1 Link to post Share on other sites
Frank H 110 Posted March 13, 2020 Report Share Posted March 13, 2020 We've just releases a new eek to beta with both issues fixed. Link to post Share on other sites
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