CLOSED My PC is infected and I followed your guidelines

[Jc12ap 0]

Hi,

My windows 10 PC is infected and I followed your guidelines.

I installed emergency kit but was unable to run emergency application as malware prevented it from running.

Please find attached three .txt files.

Two from 

• Farbar Recovery Scan Tool produced the following logs:
• FRST.txt
• Addition.txt

And I was able to run rogue killer, log file from that is attached too.

Thanks for your help, appreciate.

 

Addition.txt FRST.txt as_B931.tmp.txt

[Kevin Zoll 309]

RogueKiller is not a tool we ask you to run in the initial instructions.

You also ran the tools in Safe Mode, which is something our instructions explicitly state to not do.

See the thread titled START HERE, if you don't we are just going to send you back to this thread

 

[Kevin Zoll 309]

Thread Closed

 

Reason: Lack of Response

 

PM either Kevin, or Arthur to have this thread reopened.

 

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

 

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread