carolwiegmann@gmail.com

CLOSED Emsisoft can't remove ideabadaga.exe

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I ran Emsisoft and received the message that it was unable to remove "C:\Program Files (x86)\IdeaBadaga\IdeaBadaga.exe"

I then ran the required 3 tools as your forum requests.  I have the 3 files but no idea how to "attach" them here.

Any help is appreciated!

(This is for my mother-in-law's computer in case the different email matters - hers is *********

 

KATIE scan_200408-134044.txt Addition.txt FRST.txt

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Hello,

 

Welcome to the Emsisoft Support Forums.

 

 

Copy the below code to NotepadSave As fixlist.txt to your Desktop.

 

Task: {4397C738-BC2F-4CA4-BBC4-3F5DBB3750FC} - \WebDiscover Browser Launch Task -> No File <==== ATTENTION
Task: {B1E2AFBC-5126-4326-95B6-16F9D837FCC2} - \WebDiscover Browser Update Task -> No File <==== ATTENTION
HKU\S-1-5-21-38456885-260547489-3915582780-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uE1YmjidysZgkHPzrSrtgB%2FdaAYAPUFwzrfwoy0yARbjRxvm4Stt%2Btz06avB63xegs1TV%2FHxb385rX%2BzEHZJAIrnLMdXSq94LIgjoioHMpErMz%2B87K3fe3FSC7XJ10%2FjeGKYR0%2FzYpYdmESTujwP%2FSG%2FNHFBiQTcT20AF4ztGrxbX60s1kF6E%2FxDhuXc%2F%2F%2BA%2B4vtMN6TXBbJjpcScwXAJ5Q%3D%3D
HKU\S-1-5-21-38456885-260547489-3915582780-1003\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uE1YmjidysZgkHPzrSrtgB%2FdaAYAPUFwzrfwoy0yARbjRxvm4Stt%2Btz06avB63xegs1TV%2FHxb385rX%2BzEHZJAIrnLMdXSq94LIgjoioHMpErMz%2B87K3fe3FSC7XJ10%2FjeGKYR0%2FzYpYdmESTujwP%2FSG%2FNHFBiQTcT20AF4ztGrxbX60s1kF6E%2FxDhuXc%2F%2F%2BA%2B4vtMN6TXBbJjpcScwXAJ5Q%3D%3D
SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1001 -> DefaultScope {8430D776-5C59-4B75-B94B-3D17947BCFF1} URL = hxxps://us.search.yahoo.com/yhs/search?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3ubNumM3Cick8jzUJwAc7LIJgf93wLOZKFsKWcKnx1595gPDmAcOdrrnsrzoZLhr%2BrKdOmeqzHtXP0%2FPeiZHcFdF488hRDmsUSo2y32o32ayKcB%2BUNDt37LgczvfdFmPhpXcf96L2sx5dV2YJSDM3Stm1oOjlsgX0V0ex0PC7ksaSdu%2BjQlH6hugcJiM%2BQZ5tWC8z1AajDn8Squ%2FGZNz%2Bc7Q%3D%3D&p={searchTerms}
SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1001 -> {8430D776-5C59-4B75-B94B-3D17947BCFF1} URL = hxxps://us.search.yahoo.com/yhs/search?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3ubNumM3Cick8jzUJwAc7LIJgf93wLOZKFsKWcKnx1595gPDmAcOdrrnsrzoZLhr%2BrKdOmeqzHtXP0%2FPeiZHcFdF488hRDmsUSo2y32o32ayKcB%2BUNDt37LgczvfdFmPhpXcf96L2sx5dV2YJSDM3Stm1oOjlsgX0V0ex0PC7ksaSdu%2BjQlH6hugcJiM%2BQZ5tWC8z1AajDn8Squ%2FGZNz%2Bc7Q%3D%3D&p={searchTerms}
SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1001 -> {84C0D776-5C59-4B75-B94B-3D17947BCFF1} URL = 
SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1003 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxps://us.search.yahoo.com/yhs/search?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3ubNumM3Cick8jzUJwAc7LIJgf93wLOZKFsKWcKnx1595gPDmAcOdrrnsrzoZLhr%2BrKdOmeqzHtXP0%2FPeiZHcFdF488hRDmsUSo2y32o32ayKcB%2BUNDt37LgczvfdFmPhpXcf96L2sx5dV2YJSDM3Stm1oOjlsgX0V0ex0PC7ksaSdu%2BjQlH6hugcJiM%2BQZ5tWC8z1AajDn8Squ%2FGZNz%2Bc7Q%3D%3D&p={searchTerms}
SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1003 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxps://us.search.yahoo.com/yhs/search?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3ubNumM3Cick8jzUJwAc7LIJgf93wLOZKFsKWcKnx1595gPDmAcOdrrnsrzoZLhr%2BrKdOmeqzHtXP0%2FPeiZHcFdF488hRDmsUSo2y32o32ayKcB%2BUNDt37LgczvfdFmPhpXcf96L2sx5dV2YJSDM3Stm1oOjlsgX0V0ex0PC7ksaSdu%2BjQlH6hugcJiM%2BQZ5tWC8z1AajDn8Squ%2FGZNz%2Bc7Q%3D%3D&p={searchTerms}
SearchScopes: HKU\S-1-5-21-38456885-260547489-3915582780-1003 -> {0A33EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
CHR StartupUrls: Default -> "hxxps://news.google.com/news/?gl=US&ned=us&hl=en","hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uPLD3SefbDh%2BMU1t9OjtOA6ebCmoNa2d8MiJng9LW%2BDnGbQSa%2Fep0qEae%2FvZ7FVbtQZYZJ6HTKU8MYVNI47o9xhtWxCk5P0agOzM9GG30TxV35JIc6%2BZmc7SLw%2Fw5V5gMrcN5J4ERkWRDHUPQCVEKULHdHQbKj%2B6DO0yUx45Cq2qMrSl97hN8rI5YHFLaPDr6N5%2FNlezL1rUch3lLYOKR%2B97ypxupB0JkiWM4StsiAho%3D"
CHR NewTab: Default ->  Not-active:"chrome-extension://kbgjbpddgbobnkfdoejkcnleiiadlnfh/index.html"
CHR DefaultSearchURL: Default -> hxxps://us.search.yahoo.com/yhs/search?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uaYGjZiE5twUcdpZuknnAUk5IACkazxsGmzjMt5iXTP%2FCKR6nKCPwlVOIsHantH2spjpNCJ43sikwH7oG3r0RGfmw1vN4wJG5VhCFKdROWOw5%2FfQ%2BrsCPsiT%2B7rcKFwm6L1N02fl06jB2v1pY7BVybbwErDlxwk7tP%2B%2FWcsIlbK3oTiXtdHLcsuf40uLIA2nleQn5A%2Bl06nYcZ5aR7FfdRuFX92NQaHcGS3%2Ba%2BxFUX4E%3D&p={searchTerms}
CHR DefaultNewTabURL: Default -> hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uHSggdiZG8Ti%2F5VL%2FM1BFkN3KQLfkR9BvCWQIQfIJDtXzn7aHy7rFMQXgeOdhnb80fqpnPMfboid5hFxhSYk1Ld9QUEGvCLVYsIAd0RNOtt641gkJ3jTrdsG%2BrgRAaaklxnUKWYuaGZtbrUnpS87U8i5jXq8hLRCJHIF3Z%2Ffpg4dladPLwPFAqWM0kbVedYB3BdiAluBocaPTbw6i1aRZzFvo9I%2B3fh13glSaZXOTAiQ%3D
CHR DefaultSuggestURL: Default -> hxxps://search.yahoo.com/sugg/chrome?output=fxjson&appid=crmas&command={searchTerms}
CHR HomePage: Profile 1 -> hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uNvNywOuL6c4AsSWYa2ib09pIdyPIScFrRuR0EP%2Fs5vH4cAGTj32xjO7vcRvVOxsTUfoar4G8nzJ9WYjO9kXK3g0f9yTlZuD4%2BTO3jco284En4QkLzPdtDILQEfADpeGWdb%2Be5swzRz%2BIhOl%2F7wvtEALmGoCoIpD0XtZvE%2F%2FmNT%2Fs8yl6QssJUIa1PGLOAMKKpRl08YT7A47BIPdnYILQhcDdp8aJN2g6CewIYzs3e3o%3D
CHR StartupUrls: Profile 1 -> "hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uPLD3SefbDh%2BMU1t9OjtOA6ebCmoNa2d8MiJng9LW%2BDnGbQSa%2Fep0qEae%2FvZ7FVbtQZYZJ6HTKU8MYVNI47o9xhtWxCk5P0agOzM9GG30TxV35JIc6%2BZmc7SLw%2Fw5V5gMrcN5J4ERkWRDHUPQCVEKULHdHQbKj%2B6DO0yUx45Cq2qMrSl97hN8rI5YHFLaPDr6N5%2FNlezL1rUch3lLYOKR%2B97ypxupB0JkiWM4StsiAho%3D"
CHR DefaultSearchKeyword: Profile 1 -> search.yahoo.com
CHR DefaultNewTabURL: Profile 1 -> hxxps://us.search.yahoo.com/yhs/web?hspart=omr&hsimp=yhs-001&type=863163140&param1=y6bdVFVIsvuYsgEClQfz8FBvKkXdqONxqOqRNOxENVaCsf%2BEA%2BUH%2BJwJJs9rEQ3uHSggdiZG8Ti%2F5VL%2FM1BFkN3KQLfkR9BvCWQIQfIJDtXzn7aHy7rFMQXgeOdhnb80fqpnPMfboid5hFxhSYk1Ld9QUEGvCLVYsIAd0RNOtt641gkJ3jTrdsG%2BrgRAaaklxnUKWYuaGZtbrUnpS87U8i5jXq8hLRCJHIF3Z%2Ffpg4dladPLwPFAqWM0kbVedYB3BdiAluBocaPTbw6i1aRZzFvo9I%2B3fh13glSaZXOTAiQ%3D
CHR DefaultSuggestURL: Profile 1 -> hxxps://search.yahoo.com/sugg/chrome?output=fxjson&appid=crmas&command={searchTerms}
R2 IdeaBadaga; C:\Program Files (x86)\IdeaBadaga\IdeaBadaga.exe [5392368 2018-04-05] (Apps Delivered Ltd -> Idea Badaga) [File not signed]
2020-04-04 16:45 - 2020-04-04 16:45 - 000000000 ____D C:\Program Files (x86)\IdeaBadaga
2020-04-04 16:45 - 2020-04-04 16:45 - 000000000 ____D C:\Program Files (x86)\Idea Badaga
2020-03-12 16:15 - 2020-03-12 16:15 - 000000000 ____D C:\WINDOWS\{6567E9E7-5D48-4B5D-BEFF-1F8AD76846E1}
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} =>  -> No File
AlternateDataStreams: C:\Users\Carol\Desktop\cc.jpeg:�3or4kl4x13tuuug3Byamue2s4b [91]
AlternateDataStreams: C:\Users\Carol\Desktop\cc.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} [0]
AlternateDataStreams: C:\Users\Carol\Desktop\corner cupboard 2.jpeg:�3or4kl4x13tuuug3Byamue2s4b [91]
AlternateDataStreams: C:\Users\Carol\Desktop\corner cupboard 2.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} [0]
AlternateDataStreams: C:\Users\Carol\Desktop\corner cupboard.jpeg:�3or4kl4x13tuuug3Byamue2s4b [91]
AlternateDataStreams: C:\Users\Carol\Desktop\corner cupboard.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} [0]
AlternateDataStreams: C:\Users\Carol\Desktop\Fireplace Form.jpeg:�3or4kl4x13tuuug3Byamue2s4b [91]
AlternateDataStreams: C:\Users\Carol\Desktop\Fireplace Form.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} [0]
AlternateDataStreams: C:\Users\Carol\Desktop\Nations Ford Rd. Contract.jpeg:�3or4kl4x13tuuug3Byamue2s4b [91]
AlternateDataStreams: C:\Users\Carol\Desktop\Nations Ford Rd. Contract.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} [0]
C:\Program Files (x86)\IdeaBadaga\IdeaBadaga.exe
C:\Program Files (x86)\IdeaBadaga

 

Close Notepad.

 

NOTE: It's important that both files, FRST, and fixlist.txt are in the same location or the fix will not work.

 

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

 

IMPORTANT: Save all of your work, as the next step may reboot your computer.

 

Run FRST and press the Fix button just once and wait.

 

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

 

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

 

NOTE: If the tool warns you about an outdated version please download and run the updated version.

 

Also, let me know how the machine is running now, and what remaining issues you've noticed.

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Thank you, Kevin.

Attached is Fixlog.txt

The machine is running fine as far as I can tell.  VemoPCAP is still there (or back again). Some other issues (Bytefence, QuickDriver, PCAccelerate) seem to be gone. I see a new one now: One Updater but I will get rid of once we resolve Ideabadaga.

Thank you, a bunch, for your help!

Fixlog.txt

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I would like you to run a third-party tool that aggressively targets Adware and Junkware.

Download AdwCleaner and save it on your Desktop.

  1. Close all open programs and Internet browsers (you may want to print out or write down these instructions first).
  2. Double click on adwcleaner.exe to run the tool.
  3. Click on the Scan button.
  4. After the scan has finished, click on the Clean button.
  5. Confirm each time with OK.
  6. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your Desktop.
  7. Attach that log file to your reply.

 

NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

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Run a fresh scan with FRST, attach the new FRST scan reports to your reply.

How are things running?

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Copy the below code to NotepadSave As fixlist.txt to your Desktop.

S2 Dell SupportAssist Remediation; "C:\Program Files\Dell\SARemediation\agent\DellSupportAssistRemedationService.exe" [X]
S2 DellDigitalDelivery; "C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe" [X]
S3 RNDBWM; "C:\Program Files\Rivet Networks\SmartByte\RNDBWMService.exe" [X]
S2 SmartByte Network Service x64; "C:\Program Files\Rivet Networks\SmartByte\SmartByteNetworkService.exe" [X]
2020-04-04 17:33 - 2020-04-04 17:33 - 000000000 ____D C:\ProgramData\ByteFence
2020-04-04 16:48 - 2020-04-08 13:52 - 000000000 ____D C:\Program Files (x86)\VemoPCAP
2020-04-04 16:48 - 2020-04-04 16:48 - 000000000 ____D C:\Users\Carol\AppData\Local\VemoPCAP
2020-04-04 16:48 - 2020-04-04 16:48 - 000000000 ____D C:\ProgramData\VemoPCAP
2020-04-04 16:48 - 2020-04-04 16:48 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\VemoPCAP
2020-04-04 16:47 - 2020-04-08 13:23 - 000000000 ____D C:\Users\Carol\AppData\Local\OneUpdater
2020-04-04 16:47 - 2020-04-04 16:49 - 000000000 ____D C:\Users\Carol\AppData\Local\PCAP_Logic_dir
2020-04-04 16:47 - 2020-04-04 16:47 - 000000000 ____D C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneUpdater
2020-04-04 16:46 - 2020-04-08 12:43 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ByteFence Anti-Malware
SmartByte -> C:\Program Files\WindowsApps\RivetNetworks.SmartByte_2.5.713.0_x64__rh07ty8m5nkag [2019-04-27] (Rivet Networks LLC)
AlternateDataStreams: C:\Users\Carol\Desktop\cc.jpeg:3or4kl4x13tuuug3Byamue2s4b [91]
AlternateDataStreams: C:\Users\Carol\Desktop\corner cupboard 2.jpeg:3or4kl4x13tuuug3Byamue2s4b [91]
AlternateDataStreams: C:\Users\Carol\Desktop\corner cupboard.jpeg:3or4kl4x13tuuug3Byamue2s4b [91]
AlternateDataStreams: C:\Users\Carol\Desktop\Fireplace Form.jpeg:3or4kl4x13tuuug3Byamue2s4b [91]
AlternateDataStreams: C:\Users\Carol\Desktop\Nations Ford Rd. Contract.jpeg:3or4kl4x13tuuug3Byamue2s4b [91]

 

Close Notepad.

 

NOTE: It's important that both files, FRST, and fixlist.txt are in the same location or the fix will not work.

 

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

 

IMPORTANT: Save all of your work, as the next step may reboot your computer.

 

Run FRST and press the Fix button just once and wait.

 

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

 

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

 

NOTE: If the tool warns you about an outdated version please download and run the updated version.

 

Uninstall the following:

ByteFence Anti-Malware
OneUpdater
SmartByte Drivers and Services
SSOption
VemoPCAP

 

Also, let me know how the machine is running now, and what remaining issues you've noticed.

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Attached is the fixlog.txt

I was only able to uninstall (thru the Windows Control Panel) Smartbyte Drivers & Services, and Smartbyte.

I was UNABLE to uninstall Bytefence ("Windows can't find...\Bytefence\uninstall.exe")

I was UNABLE to uninstall One Updater ("Windows can't find c:\users\Carol\appdata\local\One Updater\appun.exe")

I was UNABLE to uninstall SSOption ("Windows can't find...\Idea Badaga\uninstall.exe")

I was UNABLE to uninstall VemoPCAP ("Windows can't find...\VemoPCAP\uninstall.exe")

None of these were found in the Start Menu but they do still appear in the list of "Apps" with only the option to "uninstall" which doesn't work.

No other issues that I can see. 

Thank you!!

Katie

Fixlog.txt

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The full path to this "2nd entry from the bottom" above is 

users\carol\appdata\local\packages\microsoft.windows.cortana_cw5n1h2txyewy/localstate\appiconcache\150\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_VemoPCAP_VemoPCAP_exe

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Changing tools.

Download RogueKiller from https://www.fosshub.com/RogueKiller.html and save it to your desktop.

  • Double-click on setup.exe to install RogueKiller.

 

Close all programs and disconnect any USB or external drives before running the tool.

 

  • Right-click RogueKiller.exe and select Run As Administrator to run the tool.
  • Once the Prescan has finished, click Scan.
  • Once the Status box shows "Scan Finished", click on the "Report" button and attach the scan log to your reply.

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Close all programs and disconnect any USB or external drives before running the tool.

  • Double-click RogueKiller.exe to run the tool again.
  • Once the Prescan has finished, click Scan.
  • Once the Status box shows "Scan Finished".
    • Select the following items:
[PUP.ByteFence|PUP.Gen1 (Potentially Malicious)] (X64) HKEY_LOCAL_MACHINE\Software\ByteFence -- N/A -> Found
[PUP.ByteFence|PUP.Gen1 (Potentially Malicious)] (X86) HKEY_LOCAL_MACHINE\Software\ByteFence -- N/A -> Found
[PUP.ByteFence|PUP.Gen1 (Potentially Malicious)] (X64) HKEY_USERS\S-1-5-21-38456885-260547489-3915582780-1001\Software\ByteFence -- N/A -> Found
[PUP.ByteFence|PUP.Gen1 (Potentially Malicious)] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\ByteFence -- N/A -> Found
[Tr.Gen0 (Malicious)] (file) 5.txt -- C:\Users\Carol\AppData\Local\Temp\5.txt -> Found
[PUP.PCProtect (Potentially Malicious)] (folder) TotalAV -- C:\ProgramData\TotalAV -> Found
[PUP.ByteFence|PUP.Gen1 (Potentially Malicious)] (shortcut) $RUXHOWW.lnk -- C:\$Recycle.Bin\S-1-5-21-38456885-260547489-3915582780-1001\$RUXHOWW.lnk => C:\Program Files\ByteFence\ByteFence.exe -> Found
    • Click the Delete button.
  • Attach the RogueKiller report to your next reply.
    • The log can also be found on your desktop labeled (RKreport[X]_D_xxdatexx_xtimex.txt)
    • The highest number of [X], is the most recent Delete log.

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