Julian 0 Report post Posted April 21 (edited) Hi, my name is Julian Arteche and I buy the soft because I got a .LALO Ransomware Malware on my computer. _____ I have 3 hard drives and the 2 of works and images have infected and encrypted files. _____ I clean the malware of my computer and I delete the malware, now I want to decrypt the files and I use the Decrypter but I have no luck to get back my files. Actually the program start and later say, “Program don’t respond”. ______ I need to decrypt my files is any way that I can do that? Or how I can joint the forum to get notification If you guys find the Key to decrypt my files. I am desperate. Thank you for your Help. Edited April 22 by GT500 Returned font to default. Quote Share this post Link to post Share on other sites
GT500 811 Report post Posted April 22 8 hours ago, Julian said: I got a .LALO Ransomware Malware on my computer. This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ 8 hours ago, Julian said: I use the Decrypter but I have no luck to get back my files. Actually the program start and later say, “Program don’t respond”. Make sure to add the decrypter to the exclusions in any Anti-Virus software you may have installed. Quote Share this post Link to post Share on other sites
Julian 0 Report post Posted April 22 Just now, GT500 said: This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ Make sure to add the decrypter to the exclusions in any Anti-Virus software you may have installed. Just now, GT500 said: This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link:https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ Make sure to add the decrypter to the exclusions in any Anti-Virus software you may have installed. Download Image Download Image Quote Share this post Link to post Share on other sites
GT500 811 Report post Posted April 23 @Julian your ID is an online ID. Quote Share this post Link to post Share on other sites
Gonzalo Arteche 0 Report post Posted April 23 Quote Wow that Sucks. So will never decrypt the files? Hope you guys can find a solution to this.... Quote Share this post Link to post Share on other sites
GT500 811 Report post Posted April 24 13 hours ago, Gonzalo Arteche said: Wow that Sucks. So will never decrypt the files? Hope you guys can find a solution to this.... If law enforcement is able to catch the criminals or otherwise gain access to their servers and release their private keys for use in decrypters, then we can add them to our database so that everyone can get their files back. Quote Share this post Link to post Share on other sites
