stapp 152 Posted April 29, 2020 Report Share Posted April 29, 2020 Update went well and all seems ok. Did you know Frank that if you forget a scan is running in tray, and you do a context menu sca, the cursor freezes a bit while it has a think and then just carries on as if you hadn't asked it to do that 😀 Link to post Share on other sites
marko 12 Posted May 1, 2020 Report Share Posted May 1, 2020 I just had a BSOD - WhoCrashed suggests that a2service.sys was perhaps the culprit Link to post Share on other sites
marko 12 Posted May 3, 2020 Report Share Posted May 3, 2020 In Settings, Remote Management in the gui, if you click on the text 'Learn more' under the Emsisoft Cloud Console section, it opens the My Emsioft login page at https://my.emsisoft.com/login rather than taking you to a webpage to learn more - is this what should happen ? I would expect it to open a webpage that provides more information about the Console, like it does if you click on the 'Learn more' link under the Emsisoft Enterprise Console section. Link to post Share on other sites
stapp 152 Posted May 4, 2020 Author Report Share Posted May 4, 2020 Was there something special about the update this morning that required a program restart? Link to post Share on other sites
Frank H 103 Posted May 4, 2020 Report Share Posted May 4, 2020 5 hours ago, stapp said: Was there something special about the update this morning that required a program restart? Sunday night, we published a new version of a2core.dll, which requires an app restart. Link to post Share on other sites
Frank H 103 Posted May 4, 2020 Report Share Posted May 4, 2020 On 5/1/2020 at 2:01 PM, marko said: I just had a BSOD - WhoCrashed suggests that a2service.sys was perhaps the culprit a2service.sys is NOT a file from Emsisoft. Could you send me that file ? Link to post Share on other sites
Frank H 103 Posted May 4, 2020 Report Share Posted May 4, 2020 On 4/29/2020 at 6:06 PM, stapp said: Update went well and all seems ok. Did you know Frank that if you forget a scan is running in tray, and you do a context menu sca, the cursor freezes a bit while it has a think and then just carries on as if you hadn't asked it to do that 😀 Running multiple scan concurrently is not support (yet) , and yes i agree we might show a dialog to inform the user. Link to post Share on other sites
JeremyNicoll 78 Posted May 4, 2020 Report Share Posted May 4, 2020 1 hour ago, Frank H said: Running multiple scan concurrently is not support (yet) , and yes i agree we might show a dialog to inform the user. An interim solution might be for EAM to offer to add the context scan request to a queue and do it as soon as the main scan is over, or - maybe more useful - interrupt the main scan at the next file boundary and do the context scan, then return to the main scan. Link to post Share on other sites
marko 12 Posted May 4, 2020 Report Share Posted May 4, 2020 4 hours ago, Frank H said: a2service.sys is NOT a file from Emsisoft. Could you send me that file ? I've just checked and the file doesn't exist so WhosCrashed must be wrong It did seem odd that WhosCrashed showed tcpip.sys as being at fault in the minidump analysis, yet a2service.sys in the full dump analysis. Link to post Share on other sites
marko 12 Posted May 8, 2020 Report Share Posted May 8, 2020 Hi Frank any response re the Learn more link mentioned above ? Link to post Share on other sites
stapp 152 Posted May 28, 2020 Author Report Share Posted May 28, 2020 By the way.. no issues updating to 2004 Win 10 with EAM installed and running. Link to post Share on other sites
Frank H 103 Posted May 28, 2020 Report Share Posted May 28, 2020 thanks stapp Link to post Share on other sites
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