stapp   141 Report post Posted April 29 Update went well and all seems ok. Did you know Frank that if you forget a scan is running in tray, and you do a context menu sca, the cursor freezes a bit while it has a think and then just carries on as if you hadn't asked it to do that 😀 Quote Share this post Link to post Share on other sites
marko   9 Report post Posted May 1 I just had a BSOD - WhoCrashed suggests that a2service.sys was perhaps the culprit Download Image Quote Share this post Link to post Share on other sites
marko   9 Report post Posted May 3 In Settings, Remote Management in the gui, if you click on the text 'Learn more' under the Emsisoft Cloud Console section, it opens the My Emsioft login page at https://my.emsisoft.com/login rather than taking you to a webpage to learn more - is this what should happen ? I would expect it to open a webpage that provides more information about the Console, like it does if you click on the 'Learn more' link under the Emsisoft Enterprise Console section. Download Image Quote Share this post Link to post Share on other sites
stapp   141 Report post Posted May 4 Was there something special about the update this morning that required a program restart?  Download Image Quote Share this post Link to post Share on other sites
Frank H   96 Report post Posted May 4 5 hours ago, stapp said: Was there something special about the update this morning that required a program restart? Sunday night, we published a new version of a2core.dll, which requires an app restart. Quote Share this post Link to post Share on other sites
Frank H Â Â 96 Report post Posted May 4 On 5/1/2020 at 2:01 PM, marko said: I just had a BSOD - WhoCrashed suggests that a2service.sys was perhaps the culprit a2service.sys is NOT a file from Emsisoft. Could you send me that file ? Quote Share this post Link to post Share on other sites
Frank H   96 Report post Posted May 4 On 4/29/2020 at 6:06 PM, stapp said: Update went well and all seems ok. Did you know Frank that if you forget a scan is running in tray, and you do a context menu sca, the cursor freezes a bit while it has a think and then just carries on as if you hadn't asked it to do that 😀 Running multiple scan concurrently is not support (yet) , and yes i agree we might show a dialog to inform the user. Quote Share this post Link to post Share on other sites
JeremyNicoll   65 Report post Posted May 4 1 hour ago, Frank H said: Running multiple scan concurrently is not support (yet) , and yes i agree we might show a dialog to inform the user. An interim solution might be for EAM to offer to add the context scan request to a queue and do it as soon as the main scan is over, or - maybe more useful - interrupt the main scan at the next file boundary and do the context scan, then return to the main scan. Quote Share this post Link to post Share on other sites
marko   9 Report post Posted May 4 4 hours ago, Frank H said: a2service.sys is NOT a file from Emsisoft. Could you send me that file ? I've just checked and the file doesn't exist so WhosCrashed must be wrong It did seem odd that WhosCrashed showed tcpip.sys as being at fault in the minidump analysis, yet a2service.sys in the full dump analysis. Quote Share this post Link to post Share on other sites
marko   9 Report post Posted May 8 Hi Frank any response re the Learn more link mentioned above ? Quote Share this post Link to post Share on other sites
stapp   141 Report post Posted 11 minutes ago By the way.. no issues updating to 2004 Win 10 with EAM installed and running. Quote Share this post Link to post Share on other sites
