malik

CLOSED Trojan removal.

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Hi,

My computer was recently infected by Trojans. I downloaded few anti-virus softwares from net, but those softwares were unable to remove trojans completely, then I downloaded A-squared anti malware as it is specifically for trojans, but after using this, the trojans or other suspicious things are still there in my computer, therefore according to your instructions given in forum, I have cleaned my machine by Ccleaner, then deep scaned it by A-squared anti malware, and have attached the report, and then ran ISeeYouXP according to your instructions, and have attached it's report as well. I was having difficulty to run ISeeYouXP initially, it was giving this message: "The process cannot use the file because it is being used by another process", but I kept trying and eventually made it. Then I tried to run HiJackFree, but it opened for a second when I finished it's installation, and then closed automatically, then I clicked on it's icon on desktop but it did not open and was giving this message: "Windows cannot access the specific device path or file, you may not have appropriate permission". Also I am unable to connect normally to internet using my wireless internet modem, when I try to connect it says: "Eaccess violation". I was trying to figure out the problem on my own and whilst doing so I entered the contral pannel and when tried to uninstall one of the programs, A-squared malware alerted me that Program tries to manipulate other processes. You help in this regard would highly be appreciated. Regards Malik.

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Download ComboFix from one of these locations:

Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop

Link 1

Link 2

Link 3

* IMPORTANT !!! Save Combo-Fix to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    See HERE for help
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, ComboFix will produce a log.

Note:

1. Do not mouseclick combofix's window while it's running. That may cause it to stall!

2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.

-----------------------------------------------------------

Post fresh logs for:

  • ComboFix (C:\combofix.txt)
  • a-squared Free/Anti-Malware
  • ISeeYouXP

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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Thread Closed

Reason: Lack of Response

PM either ShadowPuterDude or Lynx to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread

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