ROSARIO 0 Posted July 12, 2020 Report Share Posted July 12, 2020 GOOD EVENING TO YOU ALL. I'm in a real emergency; is from about one week to 7 DELL computers (Windows 10) even though the network connection (ping OK) can not browse the network and surf the Internet. When I use the Chrome browser comes to me the word "creation of a network protected under way ..." and does not allow me to navigate. What may have happened ? thanks for any help you can give me. Link to post Share on other sites
stapp 160 Posted July 12, 2020 Report Share Posted July 12, 2020 Please follow the steps here and attach the logs. Then one of our experts can help you. https://support.emsisoft.com/topic/31345-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/ Link to post Share on other sites
ROSARIO 0 Posted July 12, 2020 Author Report Share Posted July 12, 2020 Thanks for the quick response. Tomorrow I'll get the material you have requested me. thank you so much Link to post Share on other sites
ROSARIO 0 Posted July 13, 2020 Author Report Share Posted July 13, 2020 Gentlemen it seems that the problem is back by updating windows 10 from the 1903/1909 version to the 2004 version. Thanks to the availability by proven good job Link to post Share on other sites
Kevin Zoll 309 Posted July 13, 2020 Report Share Posted July 13, 2020 Hello @ROSARIO, Welcome to the Emsisoft Support Forums. Please let us know the results of updating Windows 10 to 2004. Link to post Share on other sites
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