Ankit Agarwal

My files are encrypted with npph extension.

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Error.JPG.58f7c15e1b008c3c76e12074101f67eb.JPGHello,
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My files are encrypted with npph extension.

and when we used your software so its getting error:

Error: No key for New Variant online ID: "7D4CLF3LdCbgb6BH91foY6aC8AMkzxdVnXgGUSbI" Notice: this ID appears to be an online ID, decryption is impossible.

My lots of data has been encrypted.

Please help me and revert on my email.

Regards

Ankit Agarwal

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10 hours ago, Ankit Agarwal said:

No key for New Variant online ID: 7D4CLF3LdCbgb6BH91foY6aC8AMkzxdVnXgGUSbI
Notice: this ID appears to be an online ID, decryption is impossible

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link:
https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

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On 9/25/2020 at 12:34 AM, Ankit Agarwal said:

How can we resolve that?, my lots of data has been loss.

If law enforcement is able to catch the criminals or otherwise gain access to their servers and release their private keys for use in decrypters, then we can add them to our database so that everyone can get their files back.

Our recommendation is to save a backup of your encrypted files and keep it in a safe place in case decryption is possible at some point in the future.

We also recommend keeping an eye on BleepingComputer's newsfeed, as they will usually report on new developments with ransomware decrypters:
https://www.bleepingcomputer.com/

If you have an RSS feed reader, then they also have an RSS feed so that you don't have to manually check for news:
https://www.bleepingcomputer.com/feed/

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