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MBennett

My laptop is infectd, was told to use ensisoft and nothing is happening when i click decrypt

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I was sent a link to decrypt my laptop with your software and The first time I installed and started using it, it hung up on a file (4 hours and no movement) and now when i start nothing is showing in the results tab of the decryptor. I've scanned for the malware and and the number of infected files has not gone down in 5 hours of running.

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I recommend excluding the decrypter in your Anti-Virus software to minimize any interference with it.

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