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CANT ACTIVATE EMISOFT


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I am having issues deploying on several computers when installing I have to log in then after 2 factor auth it says cant contact server for activation. I have tried uninstalling reinstalling to no avail even turned windows firewall off.

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Which version of Windows?   For EAM, are you a new user or just renewing licences?

Which version of EAM - the Home one - see discussions at: https://support.emsisoft.com/forum/52-emsisoft-anti-malware-home/
    or Business - see discussions at: https://support.emsisoft.com/forum/86-emsisoft-businessenterprise-security/

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On 12/5/2020 at 7:09 PM, DOC said:

I am having issues deploying on several computers when installing I have to log in then after 2 factor auth it says cant contact server for activation. I have tried uninstalling reinstalling to no avail even turned windows firewall off.

If you log in to MyEmsisoft and select your workspace, then click the blue button in the right that says Add device, you can download a copy of our installer that will automatically connect Emsisoft Anti-Malware with your workspace when installed. This should mean your license will be active without needing to log in via Emsisoft Anti-Malware itself.

Note that in cases where Emsisoft Anti-Malware is already installed it should simply connect it to your workspace rather than trying to reinstall it.

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