stapp Posted February 27, 2021 Report Share Posted February 27, 2021 Win 10 20H2 Cold booted this morning to see WSC saying EAM is off. (EAM says it is running.) Defender shows as having updated itself this morning. Debug logs attached. Will try reboot, tick/untick sort of things later. Just thought you might want to know. a2guard_20210227045857(7632).zip Link to comment Share on other sites More sharing options...
stapp Posted February 27, 2021 Author Report Share Posted February 27, 2021 This fixed it. Hopefully logs might show why it happened this morning. Link to comment Share on other sites More sharing options...
Frank H Posted March 1, 2021 Report Share Posted March 1, 2021 we will have a look Link to comment Share on other sites More sharing options...
Frank H Posted March 2, 2021 Report Share Posted March 2, 2021 The logs unfortunately do not provide sufficient information. Link to comment Share on other sites More sharing options...
stapp Posted March 2, 2021 Author Report Share Posted March 2, 2021 8 minutes ago, Frank H said: The logs unfortunately do not provide sufficient information. Oh well. What other info would be needed apart from debug logs? It hasn't occurred again so it may have been a race which WSC won Link to comment Share on other sites More sharing options...
Frank H Posted March 2, 2021 Report Share Posted March 2, 2021 56 minutes ago, stapp said: Oh well. What other info would be needed apart from debug logs? nothing. the logs do just not provide the details we need. As the general WSC integration issues we had, was resolved a while ago, and we have no other similar open case, I'd ignore this one for now. Link to comment Share on other sites More sharing options...
stapp Posted March 2, 2021 Author Report Share Posted March 2, 2021 I just wonder sometimes if people don't see the issue because they open WSC and under Virus and Threat protection it says no action needed. It is not until you click on Virus and Threat that it shows that EAM is not in charge. Link to comment Share on other sites More sharing options...
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