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Hello @Karan75,


Welcome to the Emsisoft Support Forums.

What does "Remote name could not be resolved" mean?


It's an indication of a DNS issue. Our first recommendation is to reset your HOSTS file back to default. Microsoft has an article about this at the following link:


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13 hours ago, cybermetric said:

The error can also mean the poster's computer wasn't connected to the internet when he ran the decrypter.

Correct, the decrypter requires an Internet connection in order to check ID's with our database to see if we have private keys for decryption.

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