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eppwfp.sys bluescreen


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Dated  11/2/2020 is there a newer version ?  I downloaded the installer MSI. Over the last month or two I got maybe three bluescreens.

What is the story for the blue screens and do you have a fix ? I deleted the dmp file until the next time.

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What operating system do you have?

Any other security software?

What build number of EAM are you running?

The latest version is build 10785 released on the 1st April.

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Running Win 10 Pro Emsisoft version 2021.4.0.10785  Running  Malwarebytes  Everything is updated to latest  version. I did get KB4023057 yesterday also, but haven't looked what it does.

Which I will do now. Would not surprise me if it screwed something up. Can't fill in the times though.

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Deleting dmp files is not hugely sensible as it means you can't send them to Emsisoft for them to look at.  Having said that, the level of detail in such a dmp depends (at least in earlier versions of Windows) on how you've configured the system.  At the very least you need to dig into the eventlogs to find out what they show as the symptoms of the dump, and when it happened and anything significant that happened in the minutes leading up to that. 

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12 hours ago, Ken1943 said:

Over the last month or two I got maybe three bluescreens.

Do you remember the stop code on the BSoD screen? If not, then it would be in the event logs, or in the memory dumps.

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I believe this is the error  0x8000400000000002

I have so many errors because I killed one drive with gpedit !

I almost never look at the error logs because most are timing errors.

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Just got another one Driver_IRQL_NOT  Less or Equal.

What is the file upload service you use ?

The dmp file is only 2 mb ?  there is another at 1 gig

Having trouble with access

I never use this stuff !!!!

 

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16 hours ago, Ken1943 said:

I believe this is the error  0x8000400000000002

That may be related to Windows kernel power. Do you know how to change your power plan in Windows?

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15 hours ago, Ken1943 said:

What is the file upload service you use ?

WeTransfer has a reasonably high limit on file sizes (used to be 2GB, but may have been increased). Make sure to password protect anything you upload to them though, as they are known for having had a security breach in the past. You can send me the password in a private message along with the download link.

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BTW: I'm being told that the BSoD issue may be caused by another WFP driver on your system. FRST logs may help us determine if this may be the case. You can find instructions for downloading and running FRST at the following link:
https://help.emsisoft.com/en/1738/how-do-i-run-a-scan-with-frst/

Note: When FRST checks the Windows Firewall settings, Emsisoft Anti-Malware's Behavior Blocker will quarantine it automatically. This can be avoided by clicking "Wait, I think this is safe" in the notification that is displayed while FRST is scanning.

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16 hours ago, Ken1943 said:

Thank you, I did the repair reinstall so will have to wait. I have been very lucky for years doing that. Fingers crossed !!!!

OK. Let me know if it helps.

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