Ken1943 Posted July 27, 2021 Report Share Posted July 27, 2021 Got code, entered code and 'got invald session' Next time I will get a screen print Link to comment Share on other sites More sharing options...
Ken1943 Posted July 27, 2021 Author Report Share Posted July 27, 2021 My license is registered to a work space and it should not be. Please straighten it out or my renewel will be canceled ! Link to comment Share on other sites More sharing options...
Ken1943 Posted July 28, 2021 Author Report Share Posted July 28, 2021 They are in the process of switching everyone to a Work Space + it did not have my email. Don't get old, everything becomes new. Link to comment Share on other sites More sharing options...
David B. Posted July 28, 2021 Report Share Posted July 28, 2021 If you have the problem of Emsisoft Anti-Malware asking you to re-authenticate, there are a few things that can work. Easiest first, with the most 'drastic' last. Wait. Sometimes it will sort itself out in a day or so. Restart the computer. If you're using Windows 10, restart by right-clicking the Windows start button and using restart from the shutdown sub-menu. That performs a full restart instead of the cached rapid restart that is Windows 10's default. Sign into MyEmsisoft, click 'add device', and download the tagged installer. Don't rename it, and run it when it's done downloading. It might not appear to be doing anything, but it is. Give it 30 seconds, then open Emsisoft Anti-Malware and click update. Uninstall Emsisoft Anti-Malware, restart the computer (same method as above for Windows 10), then download and run your tagged installer per option 3. If everything fails, email us at [email protected], explain what you tried and what if anything didn't go right with each step you tried, and we'll help. Link to comment Share on other sites More sharing options...
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