logan Posted August 13, 2021 Report Share Posted August 13, 2021 help my pc got infected reqg file format stop djvu family .Error: No key for New Variant online ID: KqDPAmEghyyM06SLcnI93iESRlIy0AH41ptb0izl Notice: this ID appears to be an online ID, decryption is impossible Link to comment Share on other sites More sharing options...
long Posted August 13, 2021 Report Share Posted August 13, 2021 Check out this official emsisoft thread on STOP/Djvu Decrypter: If the decryptor in this post does not decrypt, then I'm afraid you need to seek official help。😂 Link to comment Share on other sites More sharing options...
Amigo-A Posted August 14, 2021 Report Share Posted August 14, 2021 On 8/13/2021 at 7:50 AM, logan said: online ID, decryption is impossible Hello. Yes, it is probably true. The Emsisoft Decryptor defines this fact very accurately. What to do? Everything is lost? No. It is recommended that you save the encrypted files to an external drive. It is possible that in the future the decryption method will change or the extortionists will publish the decryption keys. There have been several such unexpected cases recently when others extortionists shut down their ransomware projects and published decryption keys and master keys for everyone who got encrypted. The percentage of such happy cases is small, but it still exists. Next, I'll tell you what you need to do now, immediately, and what you can try after that. Link to comment Share on other sites More sharing options...
Amigo-A Posted August 14, 2021 Report Share Posted August 14, 2021 Why did this happen? This 'STOP Ransomware' enters the PC due to the fact that computer is poorly protected. People often use free antivirus programs with the 'Free' label in the name. None of these programs will protect PC from programs similar to 'STOP Ransomware', because basic protection is not capable of this feat. If users used comprehensive protection of the 'Internet Security' class, then it would help protect PC from ransomware attacks. There is no 100% protection against malware, but what the 'Free' antivirus gives is 1-2 percent protection. After this attack, PCs could have stayed other malware elements. This maybe is an info-stealer and something else. Therefore, it is urgent to conduct a full check and destroy malware. Use an comprehensive anti-virus software such as Emsisoft Anti-Malware to effectively remove the malware. You can get a free trial 30-days version of Emsisoft Anti-Malware here: https://www.emsisoft.com/en/home/antimalware/ It will help you clean your PC from other malware for free. Link to comment Share on other sites More sharing options...
Amigo-A Posted August 14, 2021 Report Share Posted August 14, 2021 Only after neutralizing all malicious files ... I recommend this following method only when there is no other way... This is not the decryption, it is the recovery of certain types of files using the features of these files. 1) If you have encrypted archives, you can partially recover them. Only 1-2 files are damaged there. Remove the extension that the ransomware added to the archives, and extract the files in the usual way. Everything except 1-2 files will be fixed. If there is only 1 file in the archive, then it will most likely be unrecoverable. 2) There is an alternative (additional) way to recover some media files: WAV, MP3, MP4, M4V, MOV, 3GP. https://www.disktuna.com/media_repair-file-repair-for-stop-djvu-mp3-mp4-3gp But before trying the alternative variant with media files, it is recommended that you make a copy of the encrypted files. Something will be restored better, something will be restored worse. An alternative method for other files has not yet been found. Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted August 26, 2021 Report Share Posted August 26, 2021 Thread Closed Link to comment Share on other sites More sharing options...
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