Gib Posted October 23, 2009 Report Share Posted October 23, 2009 My computer is moving very very slowly, can you help? Link to comment Share on other sites More sharing options...
Kan Posted October 23, 2009 Report Share Posted October 23, 2009 ~unauthorized post removed {Lynx} Link to comment Share on other sites More sharing options...
Lynx Posted October 23, 2009 Report Share Posted October 23, 2009 Hi Kan, Your message was removed in accordance with the rules for this section of the forum. You cannot post into other users threads in this section Please read the rules My regards Link to comment Share on other sites More sharing options...
Lynx Posted October 23, 2009 Report Share Posted October 23, 2009 Hi Gib, and welcome to the new forum You know the rules already ======= Read the following instructions START HERE, if you don't we are just going to send you back to this thread <--click Prepare and post the required log files into this thread Wait for reply from ShadowPuterDude, Katana, or JeanInMontana for assistance and further instructions. ======= Translation Links for Forum Instructions My regards Link to comment Share on other sites More sharing options...
Gib Posted October 24, 2009 Author Report Share Posted October 24, 2009 ~ INLINE LOGS REMOVED {Lynx} Link to comment Share on other sites More sharing options...
Lynx Posted October 24, 2009 Report Share Posted October 24, 2009 Hi Gib, Please follow the instruction step-by-step and attach all required log files (instruction was changed compare that in the old forum) In addition please briefly describe the problem. Your a-squared report contained Trace cookies only. Cookies are harmless and they are not representing threats (basically all cookies should be removed by running CCleaner prior to the Deep Scan) My regards Link to comment Share on other sites More sharing options...
Gib Posted October 24, 2009 Author Report Share Posted October 24, 2009 I'm going to post logs a-squared free,iseeyouxp.txt, then hijackfree. Its hard to give any description other than the pages takes time to load and when it loads you be thinking its done, but when you go to put cursor over the scroller and scroll down it takes a while to respond to you,i.e. that kind of problem. So, basically constant freezing and some crashing at times. BTW, I knew it wouldn't be that easy to find out what the problem was with the fresh logs I've just posted! Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 24, 2009 Report Share Posted October 24, 2009 Attach the required logs, so that I can review them. Link to comment Share on other sites More sharing options...
Gib Posted October 25, 2009 Author Report Share Posted October 25, 2009 (edited) ~INLINE LOG REMOVED ~ SPD Edited October 25, 2009 by ShadowPuterDude No inline logs allowed Link to comment Share on other sites More sharing options...
Gib Posted October 25, 2009 Author Report Share Posted October 25, 2009 (edited) ~INLINE LOG REMOVED ~ SPD Edited October 25, 2009 by ShadowPuterDude No inline logs allowed Link to comment Share on other sites More sharing options...
Gib Posted October 25, 2009 Author Report Share Posted October 25, 2009 (edited) ~INLINE LOG REMOVED ~ SPD Edited October 25, 2009 by ShadowPuterDude No inline logs allowed Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 25, 2009 Report Share Posted October 25, 2009 The instructions call for attaching logs. Attach all logs, do not copy & paste. This is a change from the old forum. Link to comment Share on other sites More sharing options...
Gib Posted October 25, 2009 Author Report Share Posted October 25, 2009 Link to comment Share on other sites More sharing options...
Gib Posted October 25, 2009 Author Report Share Posted October 25, 2009 Link to comment Share on other sites More sharing options...
Gib Posted October 25, 2009 Author Report Share Posted October 25, 2009 Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 26, 2009 Report Share Posted October 26, 2009 You are running 2 Resident Software Firewalls. You only need 1. Having more that 1 resident Software Firewall on your computer will cause problems. They will interfer with each of and create conflicts, causing system performance to suffer. ----------------------------------------------------------- Uninstall Sygate Personal Firewall this is a very old firewall that is no longer developed. ----------------------------------------------------------- Your logs show no malware. How are things running? Link to comment Share on other sites More sharing options...
Gib Posted October 26, 2009 Author Report Share Posted October 26, 2009 You are running 2 Resident Software Firewalls. You only need 1. Having more that 1 resident Software Firewall on your computer will cause problems. They will interfer with each of and create conflicts, causing system performance to suffer. ----------------------------------------------------------- Uninstall Sygate Personal Firewall this is a very old firewall that is no longer developed. ----------------------------------------------------------- Your logs show no malware. How are things running? I've just uninstalled my Sygate. Things are still running very slowly. Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 26, 2009 Report Share Posted October 26, 2009 Download -->> OTL <<-- to your desktop. Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. When the window appears, underneath Output at the top change it to Minimal Output. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically. Attach both logs with your next reply. Link to comment Share on other sites More sharing options...
Gib Posted October 27, 2009 Author Report Share Posted October 27, 2009 Ok, heres what I came up with! Link to comment Share on other sites More sharing options...
Gib Posted October 27, 2009 Author Report Share Posted October 27, 2009 Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 27, 2009 Report Share Posted October 27, 2009 You can attach more than 1 file per reply. Keep all attached files in the same reply. Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL:OTL PRC - C:\WINDOWS\Explorer.EXE (Microsoft Corporation) PRC - C:\Program Files\AskBarDis\bar\bin\AskService.exe () SRV - (ASKService [Auto | Running]) -- C:\Program Files\AskBarDis\bar\bin\AskService.exe () DRV - (Teefer [unknown | Running]) -- Service key not found. File not found DRV - (wpsdrvnt [unknown | Running]) -- Service key not found. File not found O2 - BHO: (AskBar BHO) - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar1.dll (Ask.com) O3 - HKCU\..\Toolbar\WebBrowser: (ZoneAlarm Spy Blocker Toolbar) - {3041D03E-FD4B-44E0-B742-2D9B88305F98} - C:\Program Files\AskBarDis\bar\bin\askBar1.dll (Ask.com) :Reg [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "AntiVirusDisableNotify"=- "FirewallDisableNotify"=- "UpdatesDisableNotify"=- "AntiVirusOverride"=- "FirewallOverride"=- :Files C:\WINDOWS\System32\*.tmp C:\WINDOWS\*.tmp :Commands [purity] [emptytemp] [start explorer] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time ) AVG is broken. You will need to uninstall AVG, reboot, and install AVG again. Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now! Link to comment Share on other sites More sharing options...
Gib Posted October 27, 2009 Author Report Share Posted October 27, 2009 You can attach more than 1 file per reply. Keep all attached files in the same reply. Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL:OTL PRC - C:\WINDOWS\Explorer.EXE (Microsoft Corporation) PRC - C:\Program Files\AskBarDis\bar\bin\AskService.exe () SRV - (ASKService [Auto | Running]) -- C:\Program Files\AskBarDis\bar\bin\AskService.exe () DRV - (Teefer [unknown | Running]) -- Service key not found. File not found DRV - (wpsdrvnt [unknown | Running]) -- Service key not found. File not found O2 - BHO: (AskBar BHO) - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar1.dll (Ask.com) O3 - HKCU\..\Toolbar\WebBrowser: (ZoneAlarm Spy Blocker Toolbar) - {3041D03E-FD4B-44E0-B742-2D9B88305F98} - C:\Program Files\AskBarDis\bar\bin\askBar1.dll (Ask.com) :Reg [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "AntiVirusDisableNotify"=- "FirewallDisableNotify"=- "UpdatesDisableNotify"=- "AntiVirusOverride"=- "FirewallOverride"=- :Files C:\WINDOWS\System32\*.tmp C:\WINDOWS\*.tmp :Commands [purity] [emptytemp] [start explorer] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Attach the new OTL log ( don't check the boxes beside LOP Check or Purity this time ) AVG is broken. You will need to uninstall AVG, reboot, and install AVG again. Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now! The computer seems to be moving better now, but I know that its not at its best possible performance. Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 27, 2009 Report Share Posted October 27, 2009 Download avz4.zip from here Unzip it to your desktop to a folder named avz4 Double click on AVZ.exe to run it. Run an update by clicking the Auto Update button on the Right of the Log window: Click Start to begin the update Note: If you recieve an error message, chose a different source, then click Start again After the update, from the "File" menu, choose "Standard Scripts" Put a check next to item 2: Advanced System Investigation Click Execute selected scripts At the next prompt, click the OK button Let the scan run and click "OK" when the completion prompt pops up Now Close out of the Standard Scripts window, and exit AVZ Navigate to the avz4 folder and locate the folder LOG Inside the LOG folder you will find virusinfo_syscheck.htm and virusinfo_syscheck.zip Attach the Compressed file, virusinfo_syscheck.zip, to your next reply, along with a fresh HijackThis log Link to comment Share on other sites More sharing options...
Gib Posted October 28, 2009 Author Report Share Posted October 28, 2009 There seems to be a little problem, I did everything to when you said "at the next prompt, click ok" after I clicked ok I go back to the program and its unresponsive! Link to comment Share on other sites More sharing options...
Gib Posted October 28, 2009 Author Report Share Posted October 28, 2009 Hello, I added the avz log first! Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 28, 2009 Report Share Posted October 28, 2009 Your logs are not showing any malware. Let's use an Anti-RootKit tool. Download RootRepeal.zip and unzip it to your Desktop. Double click RootRepeal.exe to start the program Click on the Report tab at the bottom of the program window Click the Scan button In the Select Scan dialog, check: Drivers Files Processes SSDT Stealth Objects Hidden Services [*]Click the OK button [*]In the next dialog, select all drives showing [*]Click OK to start the scan Note: The scan can take some time. DO NOT run any other programs while the scan is running [*]When the scan is complete, the Save Report button will become available [*]Click this and save the report to your Desktop as RootRepeal.txt [*]Go to File, then Exit to close the program Attach the report to your reply. Link to comment Share on other sites More sharing options...
Gib Posted October 29, 2009 Author Report Share Posted October 29, 2009 (edited) MODERATOR COMMENTS: There is absolutely no need to press the reply with quote button. It adds completely unnecessary text to your responses. Use the Add Reply button at the bottom of the page. Edited October 30, 2009 by ShadowPuterDude Removed unecessary quotes Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 29, 2009 Report Share Posted October 29, 2009 Your logs do not show any malware. This is looking more like an issue with the operating system. Link to comment Share on other sites More sharing options...
Gib Posted October 30, 2009 Author Report Share Posted October 30, 2009 I never really thought I had any malware, because the a-squared would've picked it up. Do you think it would work if I had the sata cable replaced with a new one! Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 30, 2009 Report Share Posted October 30, 2009 Check and make sure everything is connected properly. The cable could be bad, then it might be just fine. System speed has more to do with how much is open and running and how much system RAM is available. Link to comment Share on other sites More sharing options...
Gib Posted October 30, 2009 Author Report Share Posted October 30, 2009 Most of the time I'm multitasking, but even when I just have one window open, I still have problems with the speed.This one guy I know (whose an expert with computers) kept saying that "Its one of them programs you downloaded that messing with the speed", I even told him that I don't download that much on the computer. I want to let you know that my computer is running just a little bit better and is fine ( as I type this)its just that when I'm in the middle of loading a page, thres freezing going on sometimes longer than 10 seconds! Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 30, 2009 Report Share Posted October 30, 2009 When A2 is updating, sometimes it will cause system performance issues. When you experience system slowdown, look to see if A2 is updating. Link to comment Share on other sites More sharing options...
Gib Posted October 30, 2009 Author Report Share Posted October 30, 2009 The A2 isn't updating, the computers performance has flaws whether I'm running A2 or not! Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 31, 2009 Report Share Posted October 31, 2009 Your friend is right. The problem is being created by something that is installed on your system. Uninstall: ZoneAlarm Spy Blocker Toolbar What's that do for system performance? Link to comment Share on other sites More sharing options...
Gib Posted October 31, 2009 Author Report Share Posted October 31, 2009 Yeah, the Zone Alarm toolbar has been uninstalled already, couldn't find it. p.s. I remember uninstalling it with one of the programs I was working with you on! Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 31, 2009 Report Share Posted October 31, 2009 Update AVG to version 9. Link to comment Share on other sites More sharing options...
Gib Posted November 1, 2009 Author Report Share Posted November 1, 2009 Well, I tried installing AVG 9 without much success, they are asking for registration and when I finally give them that I still couldn't proceed! Link to comment Share on other sites More sharing options...
Lynx Posted November 1, 2009 Report Share Posted November 1, 2009 ...I tried installing AVG 9 without much success, they are asking for registration...Hi Gib,Installation of free edition may ask about registration but that is not necessary. {edited} since AVG 8.5 Free is broken as ShadowPuterDude pointed, you many not be able to install over the old one or uninstall the previous version - you need to run special remover program. If you will not be able to find that information, I can put some links about removing old version / install-over/reinstalling AVG v9 Free into OffTopic later. My regards Link to comment Share on other sites More sharing options...
Gib Posted November 1, 2009 Author Report Share Posted November 1, 2009 Hello Lynx, Yes I already removed AVG 8.5, I just don't want to download from a bad site. I also want to go promptly to the download and don't want togo through the registration! Link to comment Share on other sites More sharing options...
Lynx Posted November 1, 2009 Report Share Posted November 1, 2009 This is the legit site for direct download: http://free.avg.com/ww-en/download?prd=afg#tba2 Check the latest MD5 hash here http://forums.avg.com/au-en/avg-free-forum?sec=thread&act=show&id=24229 The registration of free edition is a simple procedure where you are presented by the license key from AVG. You cannot avoid it. note: the cNet link here is still pointing to the old version My regards Link to comment Share on other sites More sharing options...
Gib Posted November 2, 2009 Author Report Share Posted November 2, 2009 Ok, download complete! ! ! Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted November 2, 2009 Report Share Posted November 2, 2009 OK, how are things running now? Link to comment Share on other sites More sharing options...
Gib Posted November 2, 2009 Author Report Share Posted November 2, 2009 You say that its a program thats messing up the performance that I have downloaded, if theres no malware on my computer how can a program cause it, cause I'm confused?!! Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted November 2, 2009 Report Share Posted November 2, 2009 Corrupt or missing files. An application is creating conflicts. Default service settings have been altered. It could be any number of things. The issue is most likely software related. Your logs show no malware. Link to comment Share on other sites More sharing options...
Gib Posted November 2, 2009 Author Report Share Posted November 2, 2009 I'm not sure on what to do. I could get a technician out to my house, but they would probably blame it on the fact that my RAM needs updating! Theres a chance that they can think its something with my computer and miss the fact that its a program after all thats the culprit! Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted November 3, 2009 Report Share Posted November 3, 2009 How much RAM do you have installed? It could take weeks to figure out what the problem is. You could start with doing a repair install of Windows, and see if that resolves the issues. If the problems still persist you may need to do a "Clean Install" of Windows. Link to comment Share on other sites More sharing options...
Gib Posted November 5, 2009 Author Report Share Posted November 5, 2009 Hello, I have 256 MBs of ram! What is a repair installation of windows, is it when you reinstall the os? Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted November 5, 2009 Report Share Posted November 5, 2009 Though XP will run on 256mb of RAM you should have a minimum of 512mb installed. I recommend that at least 1gb of RAM for XP and newer. A Repair install is known as an inplace upgrade. This procedure overwrites the OPerating System files, leaving your personal files intact and installed programs. Link to comment Share on other sites More sharing options...
Gib Posted November 6, 2009 Author Report Share Posted November 6, 2009 Are you real confident that it automatically removes all the programs causing slowdown? Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted November 6, 2009 Report Share Posted November 6, 2009 The small amount of system RAM installed on your system, is the main cause of performance problems. All an in-place upgrade is going to do is eliminate any OS issues that may be causing performance problems. Link to comment Share on other sites More sharing options...
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