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Blank logs panel


stapp
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Win 10 21H2 EAM build 11257

This morning after boot the Forensics log is blank and clicking in or on anything does nothing.

All other areas of EAM GUI are functioning.

@Frank H  is this an extreme way of you preventing me copy and pasting from the Forensics logs ?

 

Edit.. Did another cold boot and Forensics appeared. See logs in post below.

 

Screenshot 2021-11-24 051058.jpg

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Probably related to the above issue

Source
Emsisoft Protection Service

Summary
Stopped working

Date
‎24/‎11/‎2021 04:51

Status
Report sent

Description
Faulting Application Path:    C:\Program Files\Emsisoft Anti-Malware\a2service.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    a2service.exe
Application Version:    2021.11.0.11257
Application Timestamp:    61839e20
Fault Module Name:    a2core.dll
Fault Module Version:    2020.5.0.47379
Fault Module Timestamp:    5eab77f0
Exception Code:    c0000005
Exception Offset:    0000000000007f60
OS Version:    10.0.19044.2.0.0.256.48
Locale ID:    2057
Additional Information 1:    2878
Additional Information 2:    2878ccba139db2b4ced09e2c6258cb1c
Additional Information 3:    8eae
Additional Information 4:    8eae8ce78c8698c3e47c81618ae7f8cd

Extra information about the problem
Bucket ID:    2dc6262d1787b455f81f06d1a30119cd (1738115478640990669)
 

EAM debug logs cannot be attached (error -200) have pm'd them to you instead

 

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I've found sometimes that after an a2service crash that the GUI shows no logs; I assume that during the crash handles on the open log database were not closed properly (which is odd, I might have expected OS process termination to do that).  I've had instances where only a reboot fixes it (but /recent/ instances are with EAM unsupported in W8.1 so I've not complained).

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