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MyEmsisoft online panel


KathyJ
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I tried renewing my license this morning and it is so confusing. I had so many problems but I think I got it renewed. I just don't understand if the MyEmsisoft online panel is necessary? I use the home edition and only have it on my desktop. Do I have to install it for my renewal to be complete? Why does the renewal process have to be so difficult? I like the program but the renewal was about to make me find another program.

Edited by KathyJ
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Hello @KathyJ,

 

Welcome to the Emsisoft Support Forums.

Your subscription was successfully renewed and you are good for another year.

Normally you should get an email from our payment processor reminding you that your subscription is due for renewal.  Clicking on the link in the email will take you to a payment page to processor your renewal.  The only time you need to enter the MyEmsisoft console for renewal is when you are doing a manual renewal.

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