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help with (nnqp-stop/djuvu) virus decryption tool


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Hello, please the (nnqp-stop/djuvu) virus enfected my computer and encrypted all my files-videos and pictures, i am asking you for help to recover my document, i could'nt found any solution for this..!! because i was encrypted  by an online key which is difficult and unique so please, the hacker asked 980$ as an exchange with my files, i wich if you are able to slove this problem, you are my hope to rescue my computer with all my personal staff, at the end many thanks for you for this kidness help....see you  

note: extension virus is nnqp

date of enffection: 19/12/2021

the address of the  hacker : [email protected]

the personal id: 0363Sigrjy9Bvd2fuvxpzaF9EvB94C6WXuKdXyY5UGm7eDoVA


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Hello @Tellai,


Your Personal ID appears to be an Online ID.

I understand it is frustrating, but currently, we are not aware of any ways to decrypt files with Online-ID and some recent forms of STOP(DJVU).


Currently, we cannot decrypt files that we do not have the Private Encryption Key in our Database.


There's the possibility that law enforcement may be able to catch the criminals and release their database of private keys, meaning that you could try again using the tool in a few weeks in case something changed.


We do not recommend paying the ransom unless there is absolutely no other choice. 22% of those who paid a ransom never got access to their data. 9% said they got hit with additional ransom demands after paying. We’re talking about criminals, after all.


Our recommendation is to save a backup of your encrypted files and keep it in a safe place in case decryption is possible at some point in the future.


Please review our Protection Guides at your leisure, they contain several tips on protecting your computer and data.


We also recommend keeping an eye on BleepingComputer's newsfeed, as they will usually report on new developments with ransomware decrypters: https://www.bleepingcomputer.com/


If you have an RSS feed reader, then they also have an RSS feed so that you don't have to manually check for news: https://www.bleepingcomputer.com/feed/


Please consider subscribing to a reliable anti-malware application to avoid similar issues in the future.


You can get our full version of Emsisoft Anti-Malware here: https://www.emsisoft.com/en/pricing/


I know it’s a big loss for you. We are glad to offer this service for free and help as much as we can, but there is not always an immediate resolution for all the cases.

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hello. i got my files nnqp encrypted too. and already trying stop djuvu but it is only work on my video files. and sadly i got big 1,4 GB PSD (photoshop) files encrypted. i already search and try PSD repair but they can't repair big files like this (the app said out of memory when i ran my files at it). hopefully the stop djvu can decrypt my files as soon as possible. or we can find solution for encrypted files like this.

my ID is 0363SigrjoFQp7hVxaADhiEsT7Olfl2QyOiAJKVroKcPUbRZi. 

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