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Emsisoft Icon Not appearing after update - Real Time Protection not running !!


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Hi, I have a number of workstation that after an update this morning the Emsisoft icon near the clock disappears.

I noticed that the Real time Protection is not running as well and i cannot open the product now.

Reinstalling does not fix this.

I have also run Emsiclean and reinstalled as well.

Running Windows 10 pro - 64 bit - Latest build of windows.

All was working up until an update this morning.

Urgent assistance required please

 

 

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  • 2 weeks later...

Same here. Is there a fix?  I get an error while using the websetup.

error loading installation database 1/1638

when using the 64 bit msi installer I get a screen wich says: 1: 0 2:

And then nothing happens...

But i can find it in the installed program list of Windows but can not start.
In taskmanager I se 2 instances of emisoft running..

 

I tried uninstalling and using emsiclean multiple times but no luck.

anyone knows how to solve this?

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23 hours ago, J Bakker said:

Same here. Is there a fix?  I get an error while using the websetup.

error loading installation database 1/1638

when using the 64 bit msi installer I get a screen wich says: 1: 0 2:

And then nothing happens...

But i can find it in the installed program list of Windows but can not start.
In taskmanager I se 2 instances of emisoft running..

 

I tried uninstalling and using emsiclean multiple times but no luck.

anyone knows how to solve this?

Hi, they sent me a small script file to run and it fixed it.

Mark

 

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Thanks, emsi support helped me. They provided 2 commandline commands that solved it directly. On one other machine it did not work, wich they fixed via remote support... unortunately i did not doccument these and now i am searching again :) 

giess I have ti bother them again :)

thx for your reply 

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