Jump

Cannot Update Emergency Kit

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Hello, I have attempted to Update the 2 most recent versions of the Emergency Kit on both my computer and my thumb drive.

I receive this error on my local machine and a similar error reporting unable to write to "D" - thumb drive -

Cannot create file "C:\USERS\PAUL\DOCUMENTS\EMSISOFTEMERGENCYKIT 2\RUN\config.ini".

I am using Vista would the User Account Control be a problem.

Here is the error report:

1.1 Start Date : Thu, 7 Apr 2011 16:15:05 -0700

1.2 Name/Description: a2emergencykit.exe - (Emsisoft Emergency Kit)

1.3 Version Number : 1.0.0.25

1.4 Parameters :

1.5 Compilation Date: Sun, 19 Dec 2010 20:46:07 -0700

1.6 Up Time : 29 seconds

Exception:

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

2.1 Date : Thu, 7 Apr 2011 16:15:35 -0700

2.2 Address : 00446B61

2.3 Module Name : a2emergencykit.exe - (Emsisoft Emergency Kit)

2.4 Module Version: 1.0.0.25

2.5 Type : EFCreateError

2.6 Message : Cannot create file "C:\USERS\PAUL\DOCUMENTS\EMSISOFTEMERGENCYKIT 2\RUN\config.ini". The requested operation cannot be performed on a file with a user-mapped section open.

2.7 ID : 9CCA

2.8 Count : 1

2.9 Status : New

2.10 Note :

User:

-------------------------------------------------------

3.1 ID : Paul

3.2 Name : Paul

3.3 Email :

3.4 Company :

3.5 Privileges: SeIncreaseQuotaPrivilege - OFF

SeSecurityPrivilege - OFF

SeTakeOwnershipPrivilege - OFF

SeLoadDriverPrivilege - OFF

SeSystemProfilePrivilege - OFF

SeSystemtimePrivilege - OFF

SeProfileSingleProcessPrivilege - OFF

SeIncreaseBasePriorityPrivilege - OFF

SeCreatePagefilePrivilege - OFF

SeBackupPrivilege - OFF

SeRestorePrivilege - OFF

SeShutdownPrivilege - OFF

SeDebugPrivilege - OFF

SeSystemEnvironmentPrivilege - OFF

SeChangeNotifyPrivilege - ON

SeRemoteShutdownPrivilege - OFF

SeUndockPrivilege - OFF

SeManageVolumePrivilege - OFF

SeImpersonatePrivilege - ON

SeCreateGlobalPrivilege - ON

SeIncreaseWorkingSetPrivilege - OFF

SeTimeZonePrivilege - OFF

SeCreateSymbolicLinkPrivilege - OFF

Active Controls:

---------------------------------------

4.1 Form Class : TaSquaredFree

4.2 Form Text : a-squared Free 5.0

4.3 Control Class:

4.4 Control Text :

Computer:

---------------------------------------------------------------------------------------------------------

5.1 Name : PAUL-LAPTOP

5.2 Total Memory : 2967 Mb

5.3 Free Memory : 798 Mb

5.4 Total Disk : 126.1 Gb

5.5 Free Disk : 59.06 Gb

5.6 System Up Time: 13 days, 15 hours, 43 minutes, 55 seconds

5.7 Processor : Intel® Core2 Duo CPU P8400 @ 2.26GHz

5.8 Display Mode : 1280 x 800, 32 bit

5.9 Display DPI : 96

5.10 Video Card : Mobile Intel® 4 Series Express Chipset Family (driver 8.15.10.2182 - RAM 1260 MB)

5.11 Printer : HP Deskjet 6940 series (driver 6.0.6002.18005)

Operating System:

---------------------------------------

6.1 Type : Microsoft Windows Vista

6.2 Build # : 6002

6.3 Update : Service Pack 2

6.4 Language: English

6.5 Charset : 0

Network:

---------------------------------------------------

7.1 IP Address: 192.168.001.006 - 000.000.000.000

7.2 Submask : 255.255.255.000 - 000.000.000.000

7.3 Gateway : 192.168.001.001 - 000.000.000.000

7.4 DNS 1 : 192.168.001.001 - 000.000.000.000

7.5 DNS 2 : 000.000.000.000 - 000.000.000.000

7.6 DHCP : ON - ON

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Hi Jump,

I removed your E-mail address for prevention spam.

Ah, thank you. I thought I looked over the info before posting.

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Hi Jump, welcome to the forum

After reading your request I've just downloaded the whole package and then ran manual update with no issues whatsoever

Was it a fresh download or you were trying to update EEK that was on your Flash drive for a while?

Then if the crash report window came up - it's better to send the report to the developers using offered option from the crash window GUI

thumb_3858816EEK_updateSuggested.png an update suggested after unzipping

thumb_9137014EEK_Successful_Update.png Successful Update

My regards

p.s. thanks Ray - that was a good move :)

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Hi Jump, welcome to the forum

After reading your request I've just downloaded the whole package and then ran manual update with no issues whatsoever

Was it a fresh download or you were trying to update EEK that was on your Flash drive for a while?

Then if the crash report window came up - it's better to send the report to the developers using offered option from the crash window GUI

thumb_3858816EEK_updateSuggested.png an update suggested after unzipping

thumb_9137014EEK_Successful_Update.png Successful Update

My regards

p.s. thanks Ray - that was a good move :)

Hello, Both an older version and the newest version produce the same error. That error was generated during a Update. Update fails. Here is the message:

Cannot create file "D:\EMSISOFTEMERGENCYKIT 2\RUN\config.ini"

Yes sorry for posting the error log. And yes I have allowed the log to be sent to Emisoft via that same error window option half a dozen times for sure). But since I did not see that here in forum I thought best to post. Works fine on all the XP machines.

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...Cannot create file "D:\EMSISOFTEMERGENCYKIT 2\RUN\config.ini"

... And yes I have allowed the log to be sent to Emisoft via that same error window option half a dozen times for sure)

Thanks for the reply , Jump

Sending the report to the developers much appreciated

... Works fine on all the XP machines...

works using the same Flash drive(s) that have enough space , I presume?

Have you ever been successful using EEK on Vista in the past?

If so that's very strange "Vista-issue". I've never seen such failure with config.ini

Can you access the file on Vista computer in question? You can even attach the file here

{added} then you can perform simple test that does not involve downloading updates, but will make changes to config.ini

Say, on XP just go to Configuration and temporarily change some setting(s). For example:

- Configuration>Update Tab

- Tick "Install beta updates". Close EEK. Now you have "Beta=1" under [Download] section

[Download]
Languages=1
Help=0
Beta=1

What would happen if you do the same or try any other Config changes on Vista?

I'm sure the developers will reply since the reports were sent via e-mail

Cheers!

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Thank you for the assistance on this issue. I do not get a lot of time to troubleshoot, so, sorry that I could not reply earlier.

I have located the problem. It had to do with the antivirus program Immunet Protect 3 . I had that program disabled from start up but apparently that was not sufficient. This program was also preventing Netflix from streaming. The Fix, in this situation, was to install their Beta version.

So nothing wrong with the Emergency Kit Updates - all is good :thumbs:

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Thank you for the reply , Jump

I'm glad that you're back to normal with EEK and some points above helped

That's not a problem when users cannot "reply earlier" ... we all have a life in addition to security madness.

The worth thing is when some users are thinking that somebody owe them something especially when we're talking about free Software

Cheers!

p.s. well, it would be nice if you could at least PM a bit more details re:

... preventing ... from streaming"
since here "they" :rolleyes: are ... "not sure you will be able to sign up for Netflix from your area" ... hmmm ... Who cares ?, I can find anything I want, but anyway :lol:

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Thank you for the reply , Jump

I'm glad that you're back to normal with EEK and some points above helped

That's not a problem when users cannot "reply earlier" ... we all have a life in addition to security madness.

The worth thing is when some users are thinking that somebody owe them something especially when we're talking about free Software

Cheers!

p.s. well, it would be nice if you could at least PM a bit more details re: since here "they" :rolleyes: are ... "not sure you will be able to sign up for Netflix from your area" ... hmmm ... Who cares ?, I can find anything I want, but anyway :lol:

Hello - I was receiving an error when attempting to stream via computer browser player (any browser). The error when attempting to stream Netflix movie, Player Error code n8352. Information can be viewed here :

http://forum.immunet.com/index.php?/topic/924-netflix-player-error-n8352/

Tough customer, eh? If you keep searching on Netflix, you are certain to find Something to interest you B)

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