Ad Muncher & Online Armor conflict !

[KRoZ 0]

Hi

I'm using online armor Premium v5

i added Ad Muncher to to the exclusions list .. but it doesn't work !!

Can i have other ways to make it work ?

[Adam R. 1]

I have Online Armor and Admuncher installed and I don't have any bugs or problems.

Could you provide what doesn't work?

[KRoZ 0]

it doesn't block ads !

[Adam R. 1]

On my configuration OA&Admuncher work fine, so you can shutdown OA and check once again.

Check your Admuncher's settings (filters).

[catprincess 19]

i added Ad Muncher to to the exclusions list .. but it doesn't work !!

Do you know if Ad Muncher was working normally before you excluded it in OA?

[KRoZ 0]

Do you know if Ad Muncher was working normally before you excluded it in OA?

It was working before i installed Online Armor .. I asked my friends they said open Online Armor and change to the Advanced Mode. Go to section Options tab Exclusions and add the full Ad Muncher program folder to the exclusions list and it will work !

but it doesn't

[KRoZ 0]

On my configuration OA&Admuncher work fine, so you can shutdown OA and check once again.

Check your Admuncher's settings (filters).

i shutdown OA and doesn't work

Ad Muncher's settings is Default !

[Adam R. 1]

Do you have another security software installed? Could you check Admuncher filtering on another browser?

[KRoZ 0]

my security software :

online armor 5

Emsisoft Anti-Malware 5

Hitman Pro 3.5

Malwarebytes' Anti-Malware (web filtering Disabled)

All was working well with ad muncher before installing OA ..

when i installed Online Armor. ad munch stops blocking ads in all browsers

[catprincess 19]

If you go to Options -> General in OA and untick "Launch Online Armor at next startup", then reboot, does Ad Muncher still not work?

[KRoZ 0]

If you go to Options -> General in OA and untick "Launch Online Armor at next startup", then reboot, does Ad Muncher still not work?

Done .. but i can't access to the internet

i clicked repair but it doesn't work:

when i rerun OA the internet connection return back

[catprincess 19]

Do you have "Block all the traffic during system boot" ticked under Options -> Firewall? If so, please untick it then reboot and try again.

[KRoZ 0]

Do you have "Block all the traffic during system boot" ticked under Options -> Firewall? If so, please untick it then reboot and try again.

Done .. Thanks

If you go to Options -> General in OA and untick "Launch Online Armor at next startup", then reboot, does Ad Muncher still not work?

Done .. Ad Muncher now works great

[Gideon Sword 3]

And I have this problem with Online armor 5 Premium and Admuncher

Step make but not working filtering

[KRoZ 0]

And I have this problem with Online armor 5 Premium and Admuncher

Step make but not working filtering

until now there is no suitable solution .. Waiting for Support Team

[Gideon Sword 3]

I found solution for this problem just add in Emsisoft Antimalware 5 to Guard tab Application Rules - Add new Rule Find ADMUNCH.EXE and set this Allways allow this application and restart system and now will work 100% I guarantee

Problem is not in firewall

[KRoZ 0]

I found solution for this problem just add in Emsisoft Antimalware 5 to Guard tab Application Rules - Add new Rule Find ADMUNCH.EXE and set this Allways allow this application and restart system and now will work 100% I guarantee

Problem is not in firewall

Not working

I don't think the problem with Emsisoft Antimalware 5

Because it was working well with Emsisoft Antimalware 5 before installing OA

& when i shutdown OA and restart the PC .. it works great

[Gideon Sword 3]

This working some time but now when I reboot system now this not filtering - this is some conflict or bug in one from software

[KRoZ 0]

This working some time but now when I reboot system now this not filtering - this is some conflict or bug in one from software

Yes, there is conflict between OA and Ad Muncher

[Gideon Sword 3]

This now working background admuncher but not filtering, just working chating panel and email support - if to next release OA or Admuncher is fixed bug I will be happy.

[3OMDA 0]

http://support.emsisoft.com/topic/4117-solve-the-problem-of-conflicting-firewall-with-ad-muncher/

[jajco71 0]

In my opinion problem comes with Anti Malware.

I use OA 5 with FProt right now, before this I used Eset and Avira.

Ad Muncher worked fine in all cases. Only after installation of Anti Malware it stops blocking ads.

[KRoZ 0]

Where is the support team ?

If there is no solution i will uninstall OA

[jajco71 0]

Here is my story with support:

[After installing Anti Malware i have some troubles with adwerts. AdMuncher is not blocking Flash Player adwerts anymore.

They were blocked when i was using Eset Nod or Avira.

Can you fix it or help me make some better settings in current soft?

Hi,

We'll look into the issue, thanks for reporting it to us!]

Do you think they really want to solve the problem?

There were problems with OA and Ad Muncher in the past - take a look at OA users forum.

Hope that support will not ignore us.

[KRoZ 0]

Here is my story with support:

[After installing Anti Malware i have some troubles with adwerts. AdMuncher is not blocking Flash Player adwerts anymore.

They were blocked when i was using Eset Nod or Avira.

Can you fix it or help me make some better settings in current soft?

Hi,

We'll look into the issue, thanks for reporting it to us!]

Do you think they really want to solve the problem?

There were problems with OA and Ad Muncher in the past - take a look at OA users forum.

Hope that support will not ignore us.

I don't know why we should buy this products to get support help and then they ignore us

My OA license key

My Emsisoft Anti-Malware license key

Next Time i will use illegal Activation

[catprincess 19]

Do those having this issue have OA and EAM excluded from each other? In OA this can be done by adding EAM to Options -> Exclusions. cltaltdelete has posted a screenshot here http://support.emsisoft.com/topic/4043-%d0%be%d0%b0-and-emsisoft-anti-malware-mutual-control/page__view__findpost__p__24139 of how to achieve this in EAM also.

[KRoZ 0]

Do those having this issue have OA and EAM excluded from each other? In OA this can be done by adding EAM to Options -> Exclusions. cltaltdelete has posted a screenshot here http://support.emsisoft.com/topic/4043-%d0%be%d0%b0-and-emsisoft-anti-malware-mutual-control/page__view__findpost__p__24139 of how to achieve this in EAM also.

Done .. i will restart my PC and come back to Keep you informed of the results

[KRoZ 0]

Not working

[Adam R. 1]

Could you disable safe browsing and check again in Emsisoft Anti-Malware? Do you have adblocking enabled in Anti-Malware?

By the way, I have Online Armor Premium, Returnil System Safe Pro and Admuncher (4.9.1) and everything works well.

I guess problem is caused by mix of EAM, OA and Admuncher installed together.

[catprincess 19]

I guess problem is caused by mix of EAM, OA and Admuncher installed together.

Yeah, this seems the most likely scenario to me also.

[Fabian Wosar 390]

The problem is actually caused by the order in which the programs are started. Online Armor does protect the hooks it set from being tampered with. Since there are overlaps between the APIs Online Armor hooks and the APIs AdMuncher hooks it comes down to which application is allowed to install its hooks first. If AdMuncher hooks first everything is fine. If Online Armor hooks first though it will block AdMuncher from installing its own hooks thereby preventing it from working correctly.

A fix for this problem is already in the works.

[Gideon Sword 3]

Formating install system all need software and now first install AdMuncher next install Emsisoft Antimalware 5 and last install Online Armor Premium and now working all ready this is realy working no conflict.

[KRoZ 0]

The problem is actually caused by the order in which the programs are started. Online Armor does protect the hooks it set from being tampered with. Since there are overlaps between the APIs Online Armor hooks and the APIs AdMuncher hooks it comes down to which application is allowed to install its hooks first. If AdMuncher hooks first everything is fine. If Online Armor hooks first though it will block AdMuncher from installing its own hooks thereby preventing it from working correctly.

Ad Muncher was installed before OA

A fix for this problem is already in the works.

I'm waiting

Formating install system all need software and now first install AdMuncher next install Emsisoft Antimalware 5 and last install Online Armor Premium and now working all ready this is realy working no conflict.

Formatting will cost me alot .. win CD has been crashed

[Fabian Wosar 390]

We issued an Emsisoft Anti-Malware update today that could fix this issue as well. I would appreciate it if you could run an update and see if the problem still occurs.

[KRoZ 0]

We issued an Emsisoft Anti-Malware update today that could fix this issue as well. I would appreciate it if you could run an update and see if the problem still occurs.

Thank you for this good response

i updated EAM and reboot but Unfortunately nothing changed

[Fabian Wosar 390]

Can you please provide debug logs? You can find the instructions on how to do so here:

http://support.emsisoft.com/topic/2999-debug-mode-logs-how-to-get-them/

[KRoZ 0]

Can you please provide debug logs? You can find the instructions on how to do so here:

http://support.emsisoft.com/topic/2999-debug-mode-logs-how-to-get-them/

Done ..

*************************************************************

Service image path: \??\C:\WINDOWS\system32\drivers\OAmon.sys

Service file path: C:\WINDOWS\system32\drivers\OAmon.sys

Service binary exists: False/True

File hash: 135A8B08E46CB03FEC9D9087DA9031B5

File size: 25192

Service current state: 4/4

*************************************************************

Service image path: \??\C:\WINDOWS\system32\drivers\OAnet.sys

Service file path: C:\WINDOWS\system32\drivers\OAnet.sys

Service binary exists: False/True

File hash: C5690AC83B11E86917EF1E436926CF7E

File size: 29464

Service current state: 4/4

IM driver is not installed

*************************************************************

----------------BEGIN Adapters list----------------

BEGIN Adapter #1

AdapterName = {B537C923-B49E-4649-BCA8-CA9868F58E78}

Description = Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC

Address = 0 30 67 48 C9 17

Type = ETHERNET

DHCP server = 192.168.0.1

Gateway = 192.168.0.1

IP = 192.168.0.5, Mask = 255.255.255.0

END Adapter #1

----------------END Adapters list------------------

*************************************************************

----------------BEGIN IfTable-----------------

BEGIN IfEntry #0

Name =

Desc = Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC

Address = 0 30 67 48 C9 17

Type = ETHERNET

END IfEntry #0

----------------END IfTable-------------------

*************************************************************

DiagnoseDevice.Enter

Driver opened successfully

\DEVICE\NDISWANIP

Address = 0 0 0 0 0 0

\DEVICE\{B537C923-B49E-4649-BCA8-CA9868F58E78}

Address = 0 30 67 48 C9 17

DiagnoseDevice.Leave

*************************************************************

*************************************************************

Service image path: \??\C:\WINDOWS\system32\drivers\OADriver.sys

Service file path: C:\WINDOWS\system32\drivers\OADriver.sys

Service binary exists: False/True

File hash: 131B33DEBE75ACEE4604FDAD3E650EF7

File size: 205864

Service current state: 4/4

*************************************************************

[Fabian Wosar 390]

Sorry, that is not what I asked for. Please enable debug mode, reboot, reproduce the problem, ZIP the content of the "Logs" sub-directory of your Online Armor directory and attach it to your posting as it is outlined in the post I linked above. Once you uploaded the logs make sure you disable debug mode again.

[KRoZ 0]

sorry for the mistake ..

http://www.multiupload.com/0BHE1UMH01

[Fabian Wosar 390]

No need to apologize. What browser do you use and which version exactly? The AdMuncher version you use would be of interest as well.

[KRoZ 0]

my browsers : Internet Explorer 8.0.6001.18702 & FireFox 4.0

ad muncher : 4.9 build 32300/3268

[Fabian Wosar 390]

Your AdMuncher version is outdated. Version 4.91 fixes quite a few compatibility issues between AdMuncher and our products. If that doesn't fix the problem please create new logs where you try to run Internet Explorer and Firefox. In the logs you submitted Internet Explorer was never executed.

[KRoZ 0]

i updated Ad Muncher to the last version : 4.91 Build 32562/3483

it doesn't fix the problem .. please, can you explain more about this point :

create new logs where you try to run Internet Explorer and Firefox. In the logs you submitted Internet Explorer was never executed.

i didn't understand it .. my English is poor

[Fabian Wosar 390]

While recording the debug logs you only executed Firefox. I haven't found you trying to run Internet Explorer. Since the problem exists in both you should run both. The best approach would be to do this:

1. Close and shutdown Online Armor (right click menu of the OA tray icon).
   
2. Go to the Online Armor directory and delete the old Logs sub-directory.
   
3. Start Online Armor again using the short cut in your Start menu.
   
4. Enable Debug Mode as you did before and reboot.
   
5. After reboot make sure AdMuncher is running.
   
6. Start Firefox and navigate to a website that has advertisement on it to make sure that the AdMuncher filtering isn't working.
   
7. Start Internet Explorer and navigate to a website that has advertisement on it to make sure that the AdMuncher filtering isn't working.
   
8. Disable Debug Mode again and than submit the archive containing the logs as you did previously.
   

Thanks.

[KRoZ 0]

Done As you want

http://www.multiupload.com/LJRJSCKRCU

I will continue tomorrow because I feel sleepy

[Gideon Sword 3]

Here is solution for now uninstall all Ad-Muncher 4.91, Online Armor Firewall 5.0, Emsisoft Antimalware 5 and Reboot 2x then folow steps

First clean registry and temp with ccleaner

First install Online Armor Firewall 5.0 and configure with wizard and reboot system

Next install Ad-Muncher 4.91 and test with Firefox and Internet Explorer and look Ad-Muncher work perfect blocking and filtering on site

Last install Emsisoft Antimalware 5 update with definition and see again does it work.

And final reboot again and see does it work here down is picture

[KRoZ 0]

Here is solution for now uninstall all Ad-Muncher 4.91, Online Armor Firewall 5.0, Emsisoft Antimalware 5 and Reboot 2x then folow steps

First clean registry and temp with ccleaner

First install Online Armor Firewall 5.0 and configure with wizard and reboot system

Next install Ad-Muncher 4.91 and test with Firefox and Internet Explorer and look Ad-Muncher work perfect blocking and filtering on site

Last install Emsisoft Antimalware 5 update with definition and see again does it work.

And final reboot again and see does it work here down is picture

i will try this now

[KRoZ 0]

All programs has been removed using ( Your Uninstaller 2010 )

registry has been cleaned using ( CCleaner, Registry Crawler and TuneUp Utilities 2011 )

I installed OA & Ad Muncher and it's working well

now I'm going to install EAM

[KRoZ 0]

I installed EAM .. ad muncher not blocking ads !

[Gideon Sword 3]

I installed EAM .. ad muncher not blocking ads !

I did this 3 days and tested and now currently works seamlessly is good working

Do you have some other tool enabled for protection if is windows firewall enabled please disable work with one firewall do not use two firewall