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NEW .qqqe virus

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My entire computer, all 4 hard drives, are with .qqqe extension. The EMSISOFT Decryptor says:

Error: No key for New Variant online ID: ozIBCvLbGXUq0Id4R1zDoZGfb4wiO2j7BtaopAP3
Notice: this ID appears to be an online ID, decryption is impossible

On your website they tell me this:


We have identified "STOP (Djvu)". This ransomware may be decryptable under certain circumstances.

Please refer to the appropriate guide for more information.

Identified by:

  • ransomnote_filename: _readme.txt
  • sample_extension: .qqqe
  • sample_bytes: [0x885B9 - 0x885DF] 0x7B33364136393842392D443637432D344530372D424538322D3045433542313442344446357D

Click here for more information about STOP (Djvu).

Case number: cd416d425cd070a24d959d86239ac3499d4c7ca11643577707

Can you please help me??? I've tryed everything, also recovery tools! 20 years of my life are encrypted... My whole life!!! Please!

Tânia Santos

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@himanshu kadu

I understand it is frustrating, but currently, we are not aware of any ways to decrypt files with Online-ID and some recent forms of STOP(DJVU).

Currently, we cannot decrypt files that we do not have the Private Encryption Key in our Database.

There's the possibility that law enforcement may be able to catch the criminals and release their database of private keys, meaning that you could try again using the tool in a few weeks in case something changed.

We do not recommend paying the ransom unless there is absolutely no other choice. 22% of those who paid a ransom never got access to their data. 9% said they got hit with additional ransom demands after paying. We’re talking about criminals, after all.

Our recommendation is to save a backup of your encrypted files and keep it in a safe place in case decryption is possible at some point in the future.

Please review our Protection Guides at your leisure, they contain several tips on protecting your computer and data. https://blog.emsisoft.com/en/category/protection-guides/

We also recommend keeping an eye on BleepingComputer's newsfeed, as they will usually report on new developments with ransomware decrypters: https://www.bleepingcomputer.com/

If you have an RSS feed reader, then they also have an RSS feed so that you don't have to manually check for news: https://www.bleepingcomputer.com/feed/

Please consider subscribing to a reliable anti-malware application to avoid similar issues in the future.

You can get our full version of Emsisoft Anti-Malware here: https://www.emsisoft.com/en/pricing/

I know it’s a big loss for you. We are glad to offer this service for free and help as much as we can, but there is not always an immediate resolution for all the cases.

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