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Malware not allowing anti-malware downloads.


scotty
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Hi, my PC seems to have been infected by some rather intelligent malware and I was hoping you could help. I can download anti-virus and anti-malware programs but not any definitions or updates for any of these. It's been frustrating because all the other forum entries I've found have been advising the use of programs to clean systems but that doesn't seem to work on mine.

I stumbled on your old forum and found a topic that appears to be the same as mine. It was this one http://forum.emsisoft.com/Default.aspx?g=posts&t=3404

I've followed the instructions that were given to the previous person so have the hijackthis, ISeeYouXP and A2 Free logs. It might be worth mentioning that, again, whatever has compromised my system did not allow A2 Free to search for updates.

It'll be something that I've missed but I can't find any saved logs from A2. After the scan it reported 124 items but the reports folder for A2 is empty.

Any help would be much appreciated.

Thanks.

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...I've followed the instructions that were given to the previous person...

Hi scotty and welcome to the forum.

You must not follow any instructions given to other users.

Similarities that you see can be delusive. You can render your system inoperable.

=======

Read the following instructions

START HERE, if you don't we are just going to send you back to this thread <--click

Prepare and post the required log files into this thread

Wait for reply from ShadowPuterDude, Katana, or JeanInMontana

for assistance and further instructions.

=======

Translation Links for Forum Instructions

My regards

P.S. {added}

If you cannot update a-squared, download "a-squared Emergency USB Stick files"

from http://www.emsisoft.com/en/software/download/

That contains the latest modules and signatures. No installation required.

Just unzip to a USB Stick (flash drive)

Run it; save and attach Deep Scan report

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Thread Closed

Reason: Lack of Response

PM either ShadowPuterDude or Lynx to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread

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