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Need help removing Gen.AdWare IK


sandy070403
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Using Add or Remove Programs in the Control Panel; uninstall the following:

Java 2 Runtime Environment, SE v1.4.2_03

Java 6 Update 7

Multiply Toolbar

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Copy the contents of the below quote box to Notepad; Save As FixReg.reg to your Desktop; make sure File Type: is set to All Files (*.*).

REGEDIT4

[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]

[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{A057A204-BACC-4D26-C4DC-6BA49CE16884}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{A057A204-BACC-4D26-C4DC-6BA49CE16884}"=-
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"=-

Close Notepad.

Locate FixReg.reg on your Desktop. Double-click on it and answer 'Yes' when asked if you want to merge with the registry.

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Attach fresh logs for:

  • a-squared Free/Anti-Malware
  • HiJackFree

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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Thank you, Lynx.

I followed ShadowuterDude's instructions and am attaching the new logs (added a 2 to the HiJackFree log title so I could distinguish it). There were no problems at all with the instructions - everything went smoothly, but the Gen.AdWare IK seems to still be there.

Thanks again for all the help. I'll await further instructions!

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The Gen.AdWare IK detections are System Restore Points.

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Antivirus Tools Cannot Clean Infected Files in the System Restore Folder.

The System Restore feature in Windows protects all folders and files in the System Restore folder on the Windows partition. This folder and all of its subfolders are the data store that the System Restore feature uses to restore your computer's operating system to a previous state from a previous point in time.

Although some antivirus programs may have the ability to work with files that have been compressed or stored in .zip or .cab file format, the System Restore feature does not permit these utilities to manipulate these files within the data store. The data store is protected for data integrity purposes, and the System Restore feature is the only method you can use to obtain access to the data store. Because of this, the antivirus program is unable to remove the virus from the file or files in the data store. The files in the data store are inactive and can be used only by the System Restore feature.

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Your logs look fine.

Unless you are having problems from Malware it is time to do the final steps.

If you used ComboFix, uninstall ComboFix:

  • Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.)
  • AvoidTDSS /u or combofix /u or Combo-Fix /u
    Note: The space before /u, must be there. Which command you use depends on if I had you rename ComboFix during download.
    This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
  • Delete the C:\AvoidTDSS or C:\ComboFix folder from combofix.
    Delete everything in C:\!KillBox

Delete the following from your Desktop (If they exist)

Avenger.exe

Avenger.txt

Avenger.zip

DisableAutoRuns.reg

FixMe.reg

FixReg.reg

ISeeYouXP.exe

ISeeYouXP.lnk

ISeeYouXP.txt

Anything else I had you use

Delete the following: (If they exist)

C:\Avenger.txt

C:\Avenger

C:\ComboFix.txt

C:\ComboFix

C:\SDFix

C:\Qoobox

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Empty the Recycle Bin

Run ATF Cleaner

In the ISeeYouXP folder double-click HideIT.bat.

Turn off System restore to flush all your restore points then turn system restore back on.

To manually turn off System Restore, follow these steps:

1. Click Start, right-click My Computer, and then click Properties.

2. Click the System Restore tab.

3. Click to select the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.

4 Click Yes when you receive the prompt to the turn off System Restore.

To turn on System Restore, follow these steps:

1. Click Start, right-click My Computer, and then click Properties.

2. Click the System Restore tab.

3. Click to clear the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.

Delete C:\ISeeYouXP

Run Windows Update and update your Windows Operating System.

Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

That should take care of everything.

Safe Surfing!

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Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread

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