Ray

It's seems some bugs have been fixed

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Now i can see filename in the quarantine of A2 free since last engine update which i cannot see before.why A2 free often lost IKARUS signatures.And after many time of updating malware signatures still 6XXXXX,why?

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Hi Ray, and welcome to the forum

The number of signatures at the moment is completely synchronized

NumberOf_Sigs.jpg

Sometimes it can be a bit out of sync for a while.

But what do you mean by "6XXXXX"?

and

A2 free often lost IKARUS signatures

Can you be more specific? How can you tell that specifically Ikarus's signatures are missing?

As for the Quarantine, please provide more details as well.

Are you saying you never quarantined something and now quarantine is showing mysterious items?

Please attach saved quarantine list and tell what are those new items you can see?

My regards

P.S. please read Forum Posting Rules and provide info about your system as in #2)

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hello,

Thank u 4 ur help,as the problems are as the image shows,everytime i update malware libs the number still remain

600 thousands.I know there're are problems with IK libs.

And there r some wrong expressions in chinese language translation.

Greetings,

Ray

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Hi Ray,

Thanks for reply.

If you would've mentioned Chinese language earlier and/or provided more details about your System Environment, as it's written in my reply - you would get the answer earlier ;)

There are reports about Korean and (as I remember) both Chinese localizations.

I can find the discussions in our old Forum and post it here.

I will ask developers whether they need some additional information from you in order to investigate the problem

My regards

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Ray, could you please provide the following information:

- a-squared installation folder path (does it contain unicode paths?)

- windows version

- localization version

- used languages in a-squared

Thank you!

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OK

path:

F:\a2usb

windows version:

windows xp sp3(fully updated)

localization version:

chinese simplified

used languages in a-squared:

english

no unicode path

bth i placed the system and IE temp folder in a 128MB ramdish,does it have sth to do with it?

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