Llis 0 Posted June 20, 2011 Report Share Posted June 20, 2011 I've been posting on my pc is infected forum and Shadow asked me to post this problem here. I get a message box header: oaui.exe Msg: instruction at 0x77d02239 referenced memory at 0x00000014 The memory could not be written, click to terminate program. This was Shadow's response: oaui.exe is the Online Armor User Interface. There appears to be a conflict, as OAUI is trying to write to a memory location that is either already in use or is a protected location. Which, of course, will cause OAUI to crash. Your slow loading issues may be related to OAUI. You will want to start a thread in the Customer Support forums. Reference this thread. Quote Link to post Share on other sites
catprincess 19 Posted June 22, 2011 Report Share Posted June 22, 2011 Is this a recurring problem or did it just happen that one time so far? Quote Link to post Share on other sites
Llis 0 Posted June 22, 2011 Author Report Share Posted June 22, 2011 It has happened twice. Also the small light on the front of my laptop isn't going off when I shut down. Usually that means there is an open program. Quote Link to post Share on other sites
catprincess 19 Posted June 22, 2011 Report Share Posted June 22, 2011 Do you have MSE excluded in OA and vice versa? Quote Link to post Share on other sites
Llis 0 Posted June 22, 2011 Author Report Share Posted June 22, 2011 I found I actually didn't have the permanent firewall installed, just the trial. I downloaded the permanent one tonight. I have opened the computer a couple of times now with no problem, so maybe it was a problem with the free trial version. I'll repost if I have more trouble. thank you! Quote Link to post Share on other sites
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