stevep

reload to new computer

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I have new computer to load an existing subscription. I am having a problem that the product key is not being accepted. I am operating on Windows 7. Are there any conflicts between the two?

thanks

steve pianka

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You did not mention your version of OA; I have v5 running on Win7 SP1 (32b) with no problems. What version are you using? Are you 'moving' the program from one machine to another?

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Online Armor records installations (also referred to as activations) against your license key. When you have used your allowed installations, you will need to reset an installation to install again.

You can reset an installation from the user area by following these steps:

  1. Go to the Online Armor homepage http://www.online-armor.com
  2. Click on "Login".
  3. Enter your email and password. If you do not know your password, follow the "email me my password" prompts.
  4. Select the "Reset installation" option and follow the wizard steps.

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