queenslander 0 Posted June 27, 2011 Report Share Posted June 27, 2011 In the log in screen to renew a licence, is the password the same one as used here, or is a new registration needed? Quote Link to post Share on other sites
catprincess 19 Posted June 27, 2011 Report Share Posted June 27, 2011 No, the login details for the OA User Area are separate from your registration with this forum. The login details for the User Area used to appear in the email you received upon purchase containing your license key. I'm not sure if this is still the case. The easiest way to access the User Area is to just right click the OA icon and choose "Open User Area" and you'll be logged in automatically if you already have an User Area account. If you aren't logged in automatically, then most likely you haven't been registered with the User Area and can choose the option to register for a new account; in this case, once registered you'd need to manually add your license key to your new account using the options provided. Quote Link to post Share on other sites
queenslander 0 Posted June 29, 2011 Author Report Share Posted June 29, 2011 Ok, thanks mate. A thought for Emsisoft though - I only found out how to renew from a members being pointed in the right direction (web link) despite much searching of my own. A "sticky" would be helpful for dumbos like me. Quote Link to post Share on other sites
catprincess 19 Posted June 29, 2011 Report Share Posted June 29, 2011 No problem It's listed in the webhelp FAQ section and the OA website FAQ but you should also receive an email notifying you when it's nearing time to renew. This email contains a direct link to access your User Area Quote Link to post Share on other sites
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