Nick 10 Posted June 29, 2011 Report Share Posted June 29, 2011 Hi, Each time I download and install OS updates from Microsoft update, I put OA in Learning Mode. However, after rebooting the system in order to complete the installation process, OA doesn't remember the Learning Mode and runs in normal mode. Sometimes, when I reboot the system for a second time, OA resumes Learning Mode without any input from the user. In my father's Laptop this issue occurs regularly during Microsoft updates and started with OA version 4.x In my system (same software, different hardware) this problem occurs only sometimes though. This doesn't occur in any way when I update my other security software (Avast! Free) or other software with OA in Learning mode. It occurs only during Microsoft Updates as far as I know. Any user with the same issue? System Info: -Windows Pro SP3 (32 bit) -Avast! Free AV 6.0.1125 (Behaviour Shield removed) -Online Armor Free 5.0.0.1097 *Security software mutually excluded -No other software running in the background except for HostsServer (HostsMan's component) Quote Link to post Share on other sites
judson 1 Posted June 29, 2011 Report Share Posted June 29, 2011 Any user with the same issue? Yes. I see same on our XP Pro PC. Interestingly, it does not occur on our XP Home PC (where learning mode remains enabled after restart). Quote Link to post Share on other sites
Nick 10 Posted June 30, 2011 Author Report Share Posted June 30, 2011 Yes. I see same on our XP Pro PC. Interestingly, it does not occur on our XP Home PC (where learning mode remains enabled after restart). Thank you for your reply, judson. Could you please post in this thread your system info (especially security software and any other important application that runs in the background)? I'm not totally sure it's a bug and I'm trying to figure out what may cause this issue... Quote Link to post Share on other sites
judson 1 Posted June 30, 2011 Report Share Posted June 30, 2011 Thank you for your reply, judson. Could you please post in this thread your system info (especially security software and any other important application that runs in the background)? XP SP3, OA Premium, F-Prot A-V - my A-V will have no effect on this issue - nothing else of interest to this issue. Quote Link to post Share on other sites
Peter2150 45 Posted July 1, 2011 Report Share Posted July 1, 2011 I also see this. I don't think it's related to other software. It's been this way a long time. Quote Link to post Share on other sites
Nick 10 Posted July 1, 2011 Author Report Share Posted July 1, 2011 I also see this. I don't think it's related to other software. It's been this way a long time. Agree with both of you. At this point I don't think it's related to other software either. my A-V will have no effect on this issue When I download and install OS updates using Microsoft Update and put OA in Learning Mode, I also completely turn off my AV (Avast!). However, until now I wasn't completely sure that it had no effect on this issue. Peter2150, you are a moderator - do you know if the developers are aware of this problem? Quote Link to post Share on other sites
Andrew F. 28 Posted July 1, 2011 Report Share Posted July 1, 2011 Hi Nick, Please check your PMs Thanks in advance, Best regards, Andrey. Quote Link to post Share on other sites
judson 1 Posted July 2, 2011 Report Share Posted July 2, 2011 When I download and install OS updates using Microsoft Update and put OA in Learning Mode, I also completely turn off my AV (Avast!). For completeness, I never disable my A-V when doing MS Update. However, I am certain that the issue has nothing to do with my A-V. I don't regard it as a major problem, just an observation. I agree with Peter2150 that it has existed for a long time, but not forever. Quote Link to post Share on other sites
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