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Nick

Lerning Mode Issues

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Hi,

Each time I download and install OS updates from Microsoft update, I put OA in Learning Mode. However, after rebooting the system in order to complete the installation process, OA doesn't remember the Learning Mode and runs in normal mode. Sometimes, when I reboot the system for a second time, OA resumes Learning Mode without any input from the user.

In my father's Laptop this issue occurs regularly during Microsoft updates and started with OA version 4.x

In my system (same software, different hardware) this problem occurs only sometimes though.

This doesn't occur in any way when I update my other security software (Avast! Free) or other software with OA in Learning mode. It occurs only during Microsoft Updates as far as I know.

Any user with the same issue?

System Info:

-Windows Pro SP3 (32 bit)

-Avast! Free AV 6.0.1125 (Behaviour Shield removed)

-Online Armor Free 5.0.0.1097

*Security software mutually excluded

-No other software running in the background except for HostsServer (HostsMan's component)

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Any user with the same issue?

Yes. I see same on our XP Pro PC. Interestingly, it does not occur on our XP Home PC (where learning mode remains enabled after restart).

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Yes. I see same on our XP Pro PC. Interestingly, it does not occur on our XP Home PC (where learning mode remains enabled after restart).

Thank you for your reply, judson. Could you please post in this thread your system info (especially security software and any other important application that runs in the background)?

I'm not totally sure it's a bug and I'm trying to figure out what may cause this issue...

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Thank you for your reply, judson. Could you please post in this thread your system info (especially security software and any other important application that runs in the background)?

XP SP3, OA Premium, F-Prot A-V - my A-V will have no effect on this issue - nothing else of interest to this issue.

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I also see this. I don't think it's related to other software. It's been this way a long time.

Agree with both of you. At this point I don't think it's related to other software either.

my A-V will have no effect on this issue

When I download and install OS updates using Microsoft Update and put OA in Learning Mode, I also completely turn off my AV (Avast!).

However, until now I wasn't completely sure that it had no effect on this issue.

Peter2150, you are a moderator - do you know if the developers are aware of this problem?

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When I download and install OS updates using Microsoft Update and put OA in Learning Mode, I also completely turn off my AV (Avast!).

For completeness, I never disable my A-V when doing MS Update. However, I am certain that the issue has nothing to do with my A-V. I don't regard it as a major problem, just an observation. I agree with Peter2150 that it has existed for a long time, but not forever.

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