davwar 0 Posted July 3, 2011 Report Share Posted July 3, 2011 Hi - I've just installed Online Armor Free V5 for the first time. My searches didn't show this topic so I'll start a new topic. I regularly need to stop all internet access. After the internet is working fine: I stop the network access by right-click on the notification tray icon and select "block all network traffic" - it then shows a padlock over the OA icon. [good so far] To restart the connection I do the same procedure - but it doesn't work. My network connection icon always then shows no connection - no matter how long I wait. The network repair function gives the following error: ++++++++++++++++++++++++++++++++++ Repair Local Area Connection Windows could not finish repairing the problem because the following action cannot be completed: Renewing your IP address For assistance, contact the person who manages your network. +++++++++++++++++++++++++++++++++++ The only way I have found to get internet access back is to reboot. [a bit frustrating] Any suggestions?? Thankyou XP-SP3 32bit, Avast-AV, OA-Free Quote Link to post Share on other sites
catprincess 19 Posted July 3, 2011 Report Share Posted July 3, 2011 Hi davwar, Do you see rules present under Firewall -> Rules -> Ports for svchost for port 67 and 68? If you enable logging for "Blocked events" under Options -> Firewall and check the Firewall log window, do any blocked entries show up at the time? Quote Link to post Share on other sites
davwar 0 Posted July 4, 2011 Author Report Share Posted July 4, 2011 PS. to my first message: When I un-"block all network traffic" the little padlock does go away from the OA icon. Yes I do see ports 67 and 68 listed under "Firewall -> Rules -> Ports for svchost for port 67 and 68" After enabling logging for "Blocked events" under Options -> Firewall, there are no blocked entries reported after multiple occurrences of the problem. I have now determined that: When I have the fault condition -> if I right-click the OA icon and then un-tick(check) the "Firewall" selection (eg disable the firewall component) I am able to immediately 'repair' the windows network connection OR it re-connects itself normally after some time. So to summarise: with the OA firewall component active, the windows network connection is unable to reconnect after having been blocked within OA. Thank you for any further help. Quote Link to post Share on other sites
catprincess 19 Posted July 4, 2011 Report Share Posted July 4, 2011 Okay, thanks for the additional details Hopefully Emsisoft can look into the problem. Quote Link to post Share on other sites
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